Reflektion

Reflektion’s AI-driven customer engagement platform understands and influences the intent of each customer in real-time and instantly delivers the most individually relevant content across the touchpoints that matter most—including Web, site search, merchandising and email. Reflektion’s platform is driving dramatic conversion growth and revenue increases for the world’s best brands, such as Disney, TOMS, Ann Taylor, Sur La Table and Godiva.

Founded in 2012 by pioneers in deep learning, Reflektion is bringing the strength of artificial intelligence to bear on the retail and ecommerce industries. Its platform uniquely combines individual shopper insights, product intelligence, and deep learning to create more intimate and impactful commerce experiences.

One key feature: Site Search

Reflektion's Site Search capabilities transform your site search from a generic word search association that boosts only the most popular products, to an individually targeted experience that presents the most relevant items for every shopper. By connecting shoppers to the right products for them, Site Search creates a better customer experience and dramatically raises revenue per search.

Preview Search turns your search into a visual search experience that previews individually relevant products as your customers type—so they are one click away from the items they are most likely to buy.

Photo Search allows shoppers to attach a photo and instantly receive accurate search results. This enables a more rewarding and efficient search experience—especially on mobile.

Voice Search, powered by Natural Language Processing, allows your site to understand conversational searches and deliver tailored results that shorten the path to product for each shopper. Customers can now overcome that pervasive ecommerce challenge: finding the right item in a near endless aisle.

Reflektion is backed by leading investors including Battery Ventures, Hasso Plattner Ventures, Clear Ventures and Intel Capital.