Pollen

We’ve created a global platform for 16-28 year olds to discover live events, and incredible travel experiences they’ll love – and get VIP upgrades when they bring their friends!

Founded 2014
201-500 employees
  • Hotels, Restaurants, Leisure, Travel, & Hospitality
  • Headquarters address
    3 Loughborough St, SE11 5RB
    Video preview

    Video (above): Our yearly all-hands company retreat. We're distributed around the world, so it's beneficial to come together and work face-to-face for a week and get to know each other socially… and as an experiences company, we sure know how to put on an event! (video is from when we were called Verve, hence the caption)

    OUR PRODUCTS

    Our software uses social data to find a brand's most influential fans to recruit as ambassadors, and gives those fans the tools they need to sell tickets to their friends. In exchange for bringing a group, they get rewarded with a free ticket for themselves, and money-can't-buy experiences to share with their friends.

    We work with the biggest and best events brands in over 20 countries, including more than 500 sports teams, music festivals, performing artists and vacation destinations.

    In the past few years we've acquired several US-based travel companies, making us the largest student travel provider for the North American market. This gives us access to a growing audience, and the opportunity to develop our technology further to encompass travel operations.

    BUT WHAT DOES THAT MEAN?!

    Here's how Billboard explains it working for our customers, like Jack and Bestival:

    For the past four summers, Jack Fossey has enjoyed ending his university semester by celebrating with his friends at the annual British music festival Bestival. In 2014, he purchased a general admission ticket and camped out for the weekend festivities with his usual crew.

    But the following year, he and his friends all went for free, and were treated to a variety of first class amenities. The reason: he sold 62 Bestival tickets as an ambassador for Pollen, a word-of-mouth sales software for live entertainment.

    "I actually sold the most tickets in the UK so I hit the top prize tier," he tells Billboard. "A speed boat picked me up in Southampton and took me to the festival on the Isle of Wight. I was able to bring five or six of my mates and they gave us champagne along the way. It was pretty awesome." The 22-year-old Fossey was awarded a free ticket to the four-day fest, a VIP camping spot for himself and up to 10 pals, a t-shirt, and passes to watch the show behind the venue’s main stage.

    Read full article
    (this article refers to us by our old company name, Verve)

    FREEDOM & OWNERSHIP

    • Choose when and where you work*
    • Take the amount of holiday you need
    • Only attend meetings where you give or receive value
    • Have access to all company information

    * We like to work face-to-face from time to time, not fully remote. We're looking for people who can get to the London office when necessary. Of course, you'd be welcome to work in the office as much as you like! But there are no core hours – you work when suits your productivity and your team.

    MASTERY

    We want everybody to leave the company 10 × better than when they joined.

    We believe everyone is most fulfilled and do their best work when they find that intersection between what they love doing and what they’re the best at. We help everyone discover that crossover, develop it and excel!

    2018 STAFF SURVEY RESULTS

    I would recommend working at Pollen to a friend.
    9.2/10

    I am engaged in the work I do.
    8.9/10

    I see myself working at Pollen in two years' time.
    8.9/10

    I find my colleagues inspiring.
    8.4/10

    Read the full 2018 staff survey results (PDF)

    DIVERSITY AT POLLEN

    Female employees                  51%

    Ethnic minorities                     32%

    Identify as LGBTQA                 9%

    Neurodivergent*                     14%
    A different way of processing the world, such as dyslexia, ADHD or Aspergers

    Staff age range                   20s-50s

    DESIGN HIRING PROCESS

    1. Phone screen (40 minutes)
    2. Team interview (90 minutes)
    3. Design challenge interview (60 minutes)

    ENGINEERING HIRING PROCESS

    1. Phone screen
    2. Code screen
    3. Technical interview
    4. Team interview

    BLOG POSTS

    Squads structure at Pollen

    We want to retain the benefits of being a small company, even as we continue to grow. That’s why we’ve created a structure of Squads which can operate within the business independent from larger teams… Read more

    Pay transparency

    Being completely open about everything including salary structures gives everyone the confidence that pay is linked to objective, rational factors, which ensures everyone benefits from increased fairness and consistency… Read more

    We are family: parenting at Pollen

    Freedom and Ownership allows everyone, parents or not, to have control over their own lives and work in a way that works for them. We do this because we know that if everyone is happy and friction free in all parts of their life they are much more likely to be able to do their best work… Read more

     
    Some of the tech team at Pollen

    MORE FROM POLLEN

    PRESS ABOUT POLLEN

    (some of these refer to us by our old company name, Verve)

    Tech stack

    Product Design, UX/UI Design, User Experience, User Experience Design, User Interface, Interaction Design, Prototyping, Figma, Principle for Mac, Research, Wireframes, Usability Testing, Python, Django, React, React Native, GraphQL, HTML, CSS, JavaScript

    Benefits

    Compensation and retirement

    Pay transparency
    Stock Options
    Pension plan

    Health and wellness

    Cycle scheme
    On-site fitness center

    Vacation and time off

    Unlimited time off
    Paid holidays
    Flexible working hours
    Work from home flexibility
    Maternity benefits
    Paternity benefits

    Personal development

    Job training
    Conferences reimbursement
    Internship program

    Values and quality of life

    Bike parking
    Snacks and beverages
    Catered breakfasts
    Catered lunches
    Company activities
    Games and recreation
    Pet-friendly workplace
    Showers