Percept is the no-code AI Chatbot and CX automation solution that understands customers. It lets customer service teams make customers happy and scale without increasing unit costs.

Founded 2016
1-15 employees
  • Enterprise Software
  • Headquarters address
    440 N Wolfe Rd, Sunnyvale
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    What we do

    Percept is the no-code AI Chatbot that understands customers. It lets customer service teams increase customer satisfaction and maintain it even as demand grows, and use automation to enable self-service, deflect contacts, and make agents more productive at scale.

    At the core of Percept is a cutting-edge AI that understands, resolves, and evolves automatically. The AI core is wrapped in a support-friendly solution that works on day one after processing historical support tickets, and integrates seamlessly with popular chat, ticketing, marketing, CRM, ecommerce, payments, and other platforms.

    Percept runs as a managed cloud service that requires zero development, AI skills, data labeling, or if-then script writing.

    We are growing fast, Grow with us

    Open culture, full of passion

    Life is what happens when you're busy working. We make sure to enjoy it and grow together. Be a "Cereal" Entrepreneur.

    Backed by Y Combinator and visionary VC, fast growing

    We are growing fast with the support from top tier venture capitalists and experienced industry leaders to bring the new technology to market.

    State of the art technology

    Work with extremely talented people and apply the latest research results to real-world problem. Are you ready to revolutionize the technology?

    Make real impact

    We trust and empower you to move fast and build the best technology and product for our happy customers - as a team.


    We are a fast growing startup backed by Y-Combinator, with a great product and happy customers. Even so, we are just beginning our journey and are growing fast. We pay competitively with equity and offer all the best startup benefits, including health insurance, paid vacation, and flexible Work from Home policy. But more than that, we provide a supportive environment where you can do the best work of your life, where creativity and personal initiative are cherished, where product quality standards are nothing short of excellent, and where you have a direct, leading role in delighting customers.

    Tech stack

    Python, TensorFlow, PostgreSQL, AWS, React, Redux, JavaScript, Github


    Compensation and retirement

    Stock Options

    Health and wellness

    Insurance (Health)
    Insurance (Dental)
    Insurance (Vision)

    Vacation and time off

    Paid time off
    Work from home flexibility
    Maternity benefits
    Paternity benefits

    Personal development

    Job training

    Values and quality of life

    Catered meals
    Company activities