OpinionLab

OpinionLab is the global leader in Voice of Customer (VoC) feedback innovation, serving a prestigious client list that includes nearly half of Fortune 50 organizations such as Wal-Mart, Bank of America, Ford Motor Company, and many more. With real-time listening solutions for every brand touch point, this pioneering VoC platform invites consumers to share input in their own words, at anytime, from anywhere, helping organizations collect, understand, and leverage both structured and unstructured customer data. For over a decade, hundreds of the world’s leading brands have looked to the familiar [+] feedback symbol to better acquire, engage, and retain customers through an approach so streamlined it’s groundbreaking: listen always, listen everywhere. The result is actionable customer insight that sparks foundational improvement to companies’ products, people, and brands.

You’ve seen our ubiquitous [+] feedback icon on websites like PayPal, Chase, Oakley, United Airlines, and hundreds of other leading global brands who actively listen to their customers.

Job titles vary, but what you’ll really be is part of a team of relentless disruptors, who are thoroughly obsessed with Voice of Customer technology. You’ll be part of one of Chicago’s top 100 digital companies, with a solemn mission to carry the gospel of customer feedback right into the heart of corporate America.

OpinionLab is in hyper growth mode, and we are looking for driven, talented individuals who want to become part of a dynamic and innovative company.

OpinionLab is the global leader in Voice of Customer (VoC) feedback innovation, serving a prestigious client list that includes nearly half of Fortune 50 organizations such as Walmart, Bank of America, Ford Motor Company, and many more. With real-time listening solutions for every brand touch point, our pioneering VoC platform invites consumers to share input in their own words, at anytime, from anywhere, helping organizations collect, understand, and leverage both structured and unstructured customer data.

For over a decade, hundreds of the world’s leading brands have looked to our familiar [+] feedback symbol to better acquire, engage, and retain customers through an approach so streamlined it’s groundbreaking: listen always, listen everywhere. The result is actionable customer insight that sparks foundational improvement to companies’ products, people, and brands.