DeskPRO

Why Deskpro?

We want to make an impact. Over 2 million people use Deskpro every month. We are dedicated to delivering a comprehensive and flexible platform that empowers organizations to provide the best support. Turning our customers and their teams into super-heroes makes us happy.

Whether you are an experienced professional or recent graduate, we’re committed to helping you learn and grow your career. We encourage you to challenge yourself with engaging work and develop new skills through our educational opportunities. Unleash your potential and help shape the future of Deskpro.

Our product is built by our passionate team of engineers, designers and customer support assistants. We value each team member’s unique strengths and insights, and we believe in their abilities. At Deskpro, everyone is given the autonomy to truly succeed.

We are dedicated to providing a friendly and relaxed work environment where our team can thrive. We want you to enjoy working with us, so Deskpro offers plenty of perks to brighten your day - sit-stand desks, free snacks, a fully-stocked beer fridge, and team lunches every Friday to name a few.

We want great people to join us and help us shape the future of Deskpro.Deskpro is well-established in the industry, with over 15 years of experience developing outstanding helpdesk software. We are proud to say that world leading organizations such as Microsoft, Brown University and HMRC rely on Deskpro to deliver the best customer support. We are also busier than ever - in 2017, Deskpro was recognized by Deloitte as one of Europe's fastest growing technology companies.

What's it like to be an engineer at Deskpro?

Deskpro is first and foremost a software company. Even the CEO is an ex-developer from back in the day. We're all committed to making a great product, and we all understand that that starts with the engineers!

Being an engineer at Deskpro is probably a bit different from being an engineer at other companies. We're still small, and that means everyone dips and and out of various different roles. You'll be involved in all parts of the product and business: You'll have a voice in the direction of the product, you'll be involved in feature discussions, you'll be able to propose changes and use new technology, you'll get to speak to customers -- really, you'll get to try out a bit of everything.

This variety also applies to your day to day engineering work too. Deskpro is a platform; for some customers it's their central hub and they use it for everything from ticketing to blog posts to real-time chat. We get hundreds of feature requests and ideas for new apps and modules. One week we're adding kanban task management, the next week we're integrating with Salesforce. There's always something new to do.

What are we looking for?

We're looking for people who love working on products that get used by thousands of people every day. We want you to care and be proud of the work you do because even a little thing gets appreciated by our customers who spend their entire day in Deskpro.

You should also be excited about the prospect of trying different things. Deskpro is an ideal place for personal growth with ample opportunity to get involved in all parts of building a product and business.