Decibel
You might not have heard of us before. You’ll certainly know our clients; such as Expedia, Tesco and BA. We’re helping them harness data to improve customer experience and website performance.
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We provide real-time intelligence that enables businesses to measure and improve online customer experiences -- at scale.
Pioneering the world's first technology designed specifically to quantify experiences, our Digital Experience Intelligence platform captures unique experience data, enriched by machine learning, to reveal digital body language, understand user state of mind and pinpoint problem areas on your website, web applications and native apps.
We're headquartered in London (Shoreditch) with offices in Denver, Boston and Madrid. Some of the world’s largest brands, including Lego, Tui, and EE, use our insights to pinpoint opportunities to improve their customer's digital experience and to put the customer first.
Recognition of our work has come from the highest levels of the tech sector, including the Adobe Marketing Cloud innovation award, and is testament to the increasing importance of our technology in the wider digital market.
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