Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Over 1,700 businesses use Customer.io to send and track performance of email, SMS, and push notifications.

Founded 2012
51-200 employees
  • Technology Infrastructure
  • Digital Communication
  • Analytics & Business Information
  • Headquarters address
    Portland, OR

    We're looking for a Senior Engineering Manager to shape the engineering culture and process as Customer.io grows from 20 engineers to 30, 40, and beyond.

    As the first engineering manager at the company, you'll have freedom to work with us to establish how engineering management at Customer.io should work. We have an experienced group of engineers, strong technical leads, a proven architecture, and a track record of delivering major improvements with stability.

    While your influence is important across the entire engineering organization, what is most lacking today is structure around people management, career guidance, working structures in our squads, and overall project management.

    Our core values guide how we work

    • Empathy: Treat people with courtesy and kindness while trying to understand where they’re coming from.
    • Transparency: Build trust and commitment through openness, dialogue, and accountability, within our team and with our customers.
    • Responsibility: When people act and think like owners, everyone feels empowered to make our company the best it can be.
    • Awkwardness: Celebrate the things that make you unique and do the same for your co-workers.

    Tech stack

    Go, JavaScript, CSS, Ember.js

    Benefits

    Compensation and retirement

    Stock Options
    401k
    Cell phone reimbursement
    Commuter assistance plans

    Health and wellness

    Health insurance
    Dental insurance
    Vision insurance
    Life insurance
    Disability insurance
    FSA (Flexible Spending Plan)
    EAP (Employee Assistance Program)
    Legal assistance
    Fitness reimbursement

    Vacation and time off

    Paid time off
    Paid holidays
    Flexible working hours
    Volunteer time off
    Maternity benefits
    Paternity benefits
    Adoption assistance
    Sabbatical

    Personal development

    Tuition reimbursement
    Management training
    Job training
    Conferences reimbursement
    Customer.io - Company Photo
    Customer.io - Company Photo
    Customer.io - Company Photo
    Customer.io - Company Photo
    Customer.io - Company Photo
    Customer.io - Company Photo