Business Analyst
Chicago, IL

Job Description

As a Business Analyst, you have experience gathering and documenting product requirements. You have worked in a variety of systems environments and have at least a general understanding of the technology considerations. You are comfortable leading workshops, working meetings and presentations. You communicate in an empathetic, positive and friendly manner with a focus on clarifying business needs and customer service. Working with contractors, vendors and multiple processes and methodologies to manage requirements for all stakeholders.

You will:

* Business Process Re-engineering:
* Contributes to the analysis of business processes to identify and clarify requirements
* Contributes to improvements to business processes
* Is able to analyze and assess an organization's business model


* Requirements Documentation:
* Demonstrates an ability to express complex ideas clearly
* Facilitates analysis, classification and documentation of requirements
* Proposes an appropriate document-set for a project
* Publishes, distributes and facilitates sign-off of requirements documentation
* Manages changes to the requirements baseline
* Supports impact analysis on changes to requirement(s) through project lifecycle


* Eliciting Requirements:
* Gathers, clarifies and validates requirements
* Acts as interpreter who facilitates communication between clients and internal teams
* Anticipates, quantifies and resolves problems and issues with requirements


* Structured Analysis:
* Uses data and process modelling techniques to identify and clarify requirements
* Communicates with clients and internal teams to clarify and validate requirements
* Uses data and process modelling tools


* Testing:
* Demonstrates knowledge of testing strategies, plans and execution
* Participates actively in the development of testing strategies and plans
* Designs user acceptance testing plans
* Monitors user acceptance testing and responses to problems


* IT Fluency:
* Understands IT and project management concepts
* Uses desktop productivity applications at an superior level
* Is aware of the societal impact of information and information technology



You have:

* 5 - 10 years experience as a Business Analyst in software or interactive web development initiatives
* Bachelor's degree in Business, Commerce or equivalent
* Strong analytical skills
* Strong organizational skills
* Applies creative thinking and problem solving to clarifying requirements related issues
* Demonstrated experience producing technology project artifacts including:
* Use Cases
* Requirements Documents
* Functional Specifications
* Test Plans and Test Cases
* Process Flows


* Demonstrated experience in technology solution management, including:
* Usability/GUI design
* Web application development methodologies
* Object-oriented development approaches
* Working knowledge of third-party solution providers
* Defining and documenting design to requirements trade-offs


* Broad knowledge of programs, projects and knowledge management processes and toolsets
* Knowledge of user-centered content development, interface design, information architecture, digital branding and marketing communications
* Demonstrated experience in communications management, including:
* Ability to communicate with a variety of audiences (client and internal team)
* Consensus building, team building and problem solving
* Written and oral communications, including presentations to senior level executives
* Ability to work with cross-functional teams throughout implementation to ensure integrity to requirements
* Organizing and facilitating meetings with business users for requirements gathering