Desktop Support is a job that is in high demand. It requires good communication and customer support skills, the discipline to document work performed and experience with operating systems such as Windows and Linux. Desktop Support employees should also be familiar with Microsoft Office. This role is responsible for work and maintenance on LAN and WAN infrastructure and should be able to troubleshoot TCP/IP networking issues. A Desktop Support specialist also fixes desktop and laptop issues throughout the company and maintains a document management system.
To qualify for the role of Desktop Support, applicants should have experience working on operating systems, hardware and software configurations and good problem-solving skills. Since this role involves a lot of interaction with others, excellent communication skills and a team player attitude are also important attributes for this role.
Chicago is a fun, fast-paced city to live and work in. It is vibrant and full of diverse entertainment, sporting events, food and culture. Even though it is one of the largest cities in the country, it is composed of 77 different metro areas. People who are new to the city can find an area with the right pace for their lifestyle. Chicago is also a great place to work. There are 31 Fortune 500 companies located here, plus another 400 companies have their corporate headquarters in Chicago. Business and finance are the top two industries, though the technology sector is also strong here.
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