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Desktop Support is a series of services, including remote desktop assistance to troubleshoot computer issues and telephone support. It is heavily utilized around the world to help consumers and companies stay up and running. A Desktop Support specialist is the first to be contacted when issues arise and will work to ensure hardware, software and networks are functioning. These professionals will also provide technical support to clients and in some cases teach employees how to use software and maintain proper software security.
IT is growing with the use of cloud computing, big data and a focused awareness of information security. Desktop Support encompasses handling tickets for user issues with hardware, software and network glitches. Desktop Support specialists must be customer service oriented and have extensive technical knowledge. Their task in the IT industry may involve setting up user accounts, deploying security updates and offering solutions via remote troubleshooting. Desktop Support specialists typically have a background in computer science and work as data administrators, web developers and information security analysts.
The San Francisco Bay Area has a diverse economy that's heavily backed by the tourism industry and sectors like research, aeronautical engineering, technology including and clean energy. It hosts the third largest naval base in the world, employing dozens of locals. From Fisherman’s Wharf to the Golden Gate Bridge, there are dozens of things to see and do. A mass transit system is also available to explore the dozens of neighborhoods.
Showcase your skill set, passions and career aspirations on your personalized Hired profile.
Respond to interview requests from employers for opportunities that match your goals and salary requirements.
Accept the opportunity that's right for you and start your next chapter!