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Desktop Support is a role that ensures a company’s hardware, software and networks are functioning as needed to keep operations on track. This role is typically carried out by the Desktop Support Engineer, who provides technical support to clients. On a daily basis, these engineers attend to tickets for user issues in regards to hardware, software, or network glitches, conduct remote troubleshooting, guide users through installing applications and help create technical manuals. It is a role that is as customer service-oriented as it is tech-savvy. Desktop Support Engineers continue to be in-demand, as they are often the link between a tech company and the end-user and must have the skills to navigate the IT knowhow and the customer support aspects, which necessitates a special skillset. Desktop Support Engineers often have a background in computer science or a related field.
eCommerce companies sell goods or services online, often through an internet website or an application. It is a growing trend in consumerism, as individuals prefer the freedom and choices that go along with shopping electronically. A Desktop Support Engineer can find a great career with an eCommerce company, helping to address and resolve any customer technical issues, including hardware, software and network bugs, as well as providing installation information.
New York has an economy that attracts dreamers and doers from near and far. Its is supported by industries like communications, finance, manufacturing and technology.
New York is home to incredible skyscrapers, world-class entertainment options, eclectic neighborhoods and a diverse population.
Showcase your skill set, passions and career aspirations on your personalized Hired profile.
Respond to interview requests from employers for opportunities that match your goals and salary requirements.
Accept the opportunity that's right for you and start your next chapter!