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Desktop Support is a part of IT service management which is centered around providing assistance to end-users in order to help resolve problems they may encounter with gaining access or interacting with a company's IT system. These specialists are usually the first ones contacted when something goes awry. They provide support and assistance through email and over the telephone to troubleshoot issues. Desktop Support technicians prioritize the messages and calls they receive to help keep operations running efficiently. They will deploy security updates, create user accounts and set up domains. These specialists may at times train a company's employees on how to operate programs and networks, as well as standards. They can also replace or repair defective hardware as needed.
The non-profit industry is composed of organizations that have received tax-exempt status in the United States. This sector can be comprised of healthcare, social, education, environmental and social services. Desktop Support technicians in this field will have excellent customer service, problem solving and communications skills. They're responsible for the daily performance and availability of an organization's end-user computer environment.
Los Angeles is a bustling city with a thriving economy. Its major industries are entertainment, technology, tourism and aerospace. Los Angeles is home to video game companies like Riot Games, as well as film production studios. This diverse city has a mellow vibe and plenty of things to do. It's a tourist hotspot with famous like the Hollywood Walk of Fame, Rodeo Drive, Disneyland and Grauman's Chinese Theatre.
Showcase your skill set, passions and career aspirations on your personalized Hired profile.
Respond to interview requests from employers for opportunities that match your goals and salary requirements.
Accept the opportunity that's right for you and start your next chapter!