The Wire Specialist is responsible for performing operational support duties of the Wire Transfer Department. Assists the Wire Transfer Manager as directed; creates, verifies, issues and receives wire and funds transfers for processing; performs daily callback and account reconciliation activities; monitors the status of wire and funds transfers; investigates and researches disputes, and suspicious or fraudulent issues in accordance with state and federal regulations. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; participates in special department projects.
High School diploma, or approved equivalent. Computer proficiency with basic business applications (e.g., Word and Excel) is required. Demonstrated typing skills (45-50 wpm), 10-key, filing, and strong skills in organization, verbal and written communication, and customer service organizational and verbal/written communication skills, and customer service skills. Ability to manage multiple priorities, meet deadlines, and follow through on work assignments with minimal supervision.The Wires and ACH team is a global department. Due to the high level of demand and visibility, attention to detail is essential in Wires and ACH processing, as well as adherence to strict deadlines. In order to fulfill these demands, teamwork and excellent customer service are essential. Candidates must be able to multi-task, prioritize job functions, and learn quickly.
About Washington Federal
Washington Federal is the bank holding company for Washington Federal Bank that provides lending, depository, insurance, and other banking services.