Web Producer
San Francisco, CA

Job Description

Overview

We are looking for an experienced Web Producer to improve the effectiveness of Credit.com in three distinct areas; build trust, add value, and convert. You will leverage best practices in conjunction with your analysis to develop a roadmap for the modernization and improvement of Credit.com. You will be integrated within the product team, managing business goals and driving for a consistent and modern user experience. You will present and prioritize your recommendations to the greater team to gain buy-in and keep everything on track for fulfilling your roadmap.

Responsibilities

* Review, research, and improve the effectiveness of our website throughout the marketing funnel through measurable recommendations
* Perform in-depth analysis of site usage patterns and develop recommendations for UX enhancements to drive more engagement, higher user satisfaction, and more leads
* Create audience profiles, customer journey maps, and user flows that translate to frictionless experiences and optimal engagement and sign-ups
* Create information architecture diagrams, wireframes and prototypes
* Create, implement, analyze, and improve SEO programs to grow organic traffic
* Run user testing and site experiments to validate proposed site enhancements and report/execute on results
* Stay current with evolving UI/UX trends and technologies for financial websites

Qualifications

* 3+ years of relevant experience as website UX practitioner, preferably in B2C ecommerce or financial environments
* Expertise in information architecture, high-fidelity functional prototypes, wireframing, user testing, web analytics, and the respective tools used for those
* Experience conducting data-driven SEO site audits and familiarity with tools such as Conductor Searchlight etc. a plus
* Strong experience with large scale A/B testing including user testing
* Technically conversant and able to collaborate easily with engineers
* Highly detailed-oriented with superior organization skills - able to balance multiply projects, deadlines
* Great presentation skills, able to effectively communicate with stakeholders
* Proficient in HTML, JavaScript, and CSS
* Familiar with SEO tools such as Google Search Console, SEMRush, or Adobe Experience Manager