Video Operations Center (VOC) Specialist (Government) Att
Bluemont, VA

Job Description

Responsibilities:

* Provide Tier II network operations support for the FEMA Enterprise Unified Communications (UC) systems and collaboration technologies.
* Works with other FEMA NOC contract staff to maintain responsibility for the daily operational monitoring, maintenance, configuration and growth of the Cisco Unified Communications Manager (CUCM) and Avaya/Nortel CUCM environments.


* Ensures these voice environments can communicate effectively within the enterprise voice domain.


* Interacts with other FEMA NOC, FEMA VOC and FEMA Engineering teams (data, satellite, audio/video, ETC.) to ensure VoIP/Video UC is fully operational and capable of supporting the FEMA mission. Assists FEMA engineers and FEMA VOC with integrating video services into the new FEMA Cisco Centralized CUCM solution.


* Candidates should have knowledge of SIP voice, video, and other UC functions and ability to work in an operational or real-time environment.


* Additional experience with voice and data systems (Avaya Aura Audio Conference Bridge, Avaya Definity G3, Merlin Legend, Nortel PBX's, multiplexers, CSU/DSU, Cisco switches and routers, TCP/IP) would be a plus.



Work is performed at the Mount Weather Emergency Operations Center (MWEOC) Network Operations Center and may include a requirement to telework from personal residence on occasion. Overtime, shift work and weekend tours will be required. Occasional travel may be required, or other duties as assigned.

Required Clearance:

Employee must be willing and able to obtain a government issued Top Secret Security clearance. Holding a current TS is a plus.

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Job ID 1932036 Date posted 06/25/2019