Job Directory UX Lead

UX Lead
New York, NY

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Job Description



Are you looking to join a dynamic group of professionals in a fun, fast-paced environment? Come join the team that is responsible for creating a world-class digital experience for the world's best brand.


Lead UX/UI for one of five agile Digital Platform product teams. Drive innovation in interface and interaction design for the product via Lean UX and Agile. Intimately understand the inner workings of the area of focus, competitive space and the customer. Craft digital experiences that are effortless, iconic, emotional and effective, enhancing our Supermodel of brands.


Drive innovation and continuous improvement of user experience

* Define the UX vision for your product or area of focus
* Collaborate on the creation of "North Star" roadmaps to realize this vision
* Lead UX projects that span multiple product teams
* Flex to support teams as business needs demand
* Research and rapidly design functional solutions to enhance the customer experience
* Lead Design Studio exercises to generate ideas collectively
* Explore variations in micro-interactions for optimal clarity throughout the experience
* Design final user interfaces leveraging our design principles, standards and best practices
* Collaborate with the development team on technical recommendations
* Navigate the site often to understand the customer journey and uncover areas of opportunity
* Create specifications as needed

Support customer research, usability testing and analytics

* Collaborate with our Testing Analysts in the design of testing experiments based on a synthesis of customer needs and business goals
* Collaborate with Testing Analysts on drawing inferences and defining next steps based on test results
* Generate new research and analytics requests to develop new insights
* Lead the gathering of assumptions and development hypotheses
* Contribute interview questions, comps and prototypes
* Explore variations in microinteractions for optimal clarity throughout the experience
* Observe usability sessions and focus on extracting key learns to optimize the experience
* Extract and present insights from data to drive site improvements and tests
* Develop further iterations based on user feedback
* Analyze reports that aggregate findings based on larger usability sessions and expert research

Research competitive patterning

* Participate in structured patterning exercises to Identify best-in-class functionality from the competition
* Analyze reports that aggregate findings based on larger usability sessions and expert research
* Maintain quantitative and qualitative documentation of patterning

Ensure front-end build QA

* Collaborate on best-practices for the development of UX frameworks and increases in agility
* Leverage tools efficiently to communicate enhancement specification and capture defects (JIRA, Confluence, etc.)
* Work side-by-side with a Front End Web Development to build and validate all visual/functional enhancements
* Ensure visual and interactive integrity of front-end build
* Validate all UI states have been implemented to specifications and standards

Ensure effective communication

* Meet regularly with key stakeholders to understand their business needs and objectives
* Present solutions to cross-functional partners; clearly articulate the UX design principles and methodology that informs the work
* Prepare presentations as needed for optimal communication of a concept
* Partner with various creative leads to organize layouts and deliver for executive presentation


* Sophisticated sense of visual design/style
* Passionate advocate for usability & user experience
* UI, visual design and interaction design expertise
* Proven ability to translate complex design challenges into clear, customer-friendly experiences
* Working understanding of ecommerce and usability best practices
* Strong grasp of system design and related analytical skills
* Collaborative, inclusive and flexible team member
* Resourceful self-starter who gets things done
* Highly organized with extreme attention to detail
* Ability to manage multiple priorities and meet deadlines in a fast-paced environment
* Positive, constructive approach


* Bachelor's Degree (Design / Interactive) or equivalent design experience
* 1-3 years UX or web design experience
* Mastery of appropriate design tools including Sketch, Photoshop, Illustrator.
* Strong experience with prototyping tools including Invision and Framer.
* Understanding of the capabilities and best practices relating to the use of front-end Web technologies, including HTML, CSS, JavaScript
* Retail/fashion brand or agency experience desired; ecommerce experience ideal
* Experience delivering on business and creative goals through design

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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