The Transportation and Recipient Experience (TRX) Design team within Amazon's Worldwide Operations is seeking a UX Manager to drive innovation in our global transportation initiatives. You will work collaboratively with the design team, engineering, product, research, operations, and executives to envision, create, and launch world-class user experiences for pioneering new products and services.
UX Managers at Amazon strategically drive large programs that have a significant impact on our business, are energized to lead through ambiguity to create new experiences, and work across many different design disciplines. UX Managers also provide mentorship and are a conduit to other design programs across Amazon. In this role, you will set the creative direction for the new products and services in the transportation technology space while also managing a focused multi-disciplinary design team.
You will have the opportunity to work with a variety of tools and technologies across a broad spectrum of spaces including mobile apps, web, hardware, and physical spaces.
* Create the vision for innovative new solutions in a wide variety of user experience challenges including: mobile, desktop, hardware, and physical environments. * Provide creative direction and visual language for transportation technology applications. * Present and facilitate strategic design discussions to top-level executives. * Produce design tenets, user journey maps, and prototypes across a variety of products. * Facilitate cross-discipline workshops to drive clarity and decision making. * Lead design team reviews to ensure the highest standards. * Partner with the research team to design mechanisms to build up customer empathy and deploying deep understanding across a large program. * Grow and develop junior designers. * Collaborate with design leaders from other areas of Amazon to share and leverage human-center design patterns within operations. * Drive process and tool optimization across the product lifecycle to accelerate the design team. * Identify and facilitate new areas of growth and training opportunity for the design team to support ongoing learning.
Amazon is a company operating a marketplace for consumers, sellers, and content creators.