Job Directory Google (USA-CA-San Francisco) Workflow Tools and Systems Lead, Cloud Support
Google

(USA-CA-San Francisco) Workflow Tools and Systems Lead, Cloud Support Google
San Francisco, CA

Google is a multinational corporation that specializes in Internet-related services and products.

Companies like Google
are looking for tech talent like you.

On Hired, employers apply to you with up-front salaries.
Sign up to start matching for free.

About Google

Job Description

The Engineering Support team in Google Cloud helps customers solve technical problems. Our team engages customers across the globe through online communities, social outreach, and 1:1 support. Our team is the face of Google to many customers, and our team provides customers with an innovative approach to support.

As the Workflow Tools and Systems Lead, you will partner with workflow leads and technical leads to build tools and automated workflows to make effortless experiences for our customers. You will focus on finding and implementing improvements that help our agents diagnose customer issues, including case handling workflows, guided workflows, launch management, and case automation. You will also work with a variety of partners to drive best practices, consistency, and scale within the business.

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what's next for their business - all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life.

About Google

Google is a multinational corporation that specializes in Internet-related services and products.

Headquarters
Google
Size
161659 employees
Google

1600 Amphitheatre Pkwy

Let your dream job find you.

Sign up to start matching with top companies. It’s fast and free.