Rutgers, The State University of New Jersey, is seeking a Unit Computing Specialist for the Division of Institutional Planning and Operations.
Among the key duties of this position are the following: * Providing end-user support, resolve hardware and software computer problems for the Institutional Planning and Operations Department. * Receiving, prioritizing, documenting and successfully resolving end-user issues. * Performing the setup and installation of workstations, laptops and peripheral devices. * Maintaining the help-desk inventory database, and document PC-related procedures. * Conducting hands-on training sessions and instructional classes for students, and staff. * Assisting in the development of user procedures and security procedures, the maintenance of software and documentation libraries, and remains up to date in new developments and technologies. * Performing other related duties as assigned.
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