Job Directory Tier 3 Linux Support Specialist

Tier 3 Linux Support Specialist
Arlington, VA

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About

Job Description

Req ID: 56104

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Tier 3 Linux Support Specialist to join our team in Arlington, Virginia (US-VA), United States (US).

Responsibilities:

* Maintains daily operations and maintenance of diverse Server environment as well as providing secondary support for network architecture
* Designing and implements upgrades, additions, and new systems as projects dictate
* Participates as a Tier 3 Technician in the IT Helpdesk topology for Linux based systems
* Provides documentation for problem resolutions as well as documentation for processes and maintenance of inventories and other key departmental information
* Implement and Support critical server infrastructure in Linux OS environments on virtual and physical computing resources
* Must be proficient in configuring Windows Server, Active Directory, Microsoft Exchange, IIS, VMware ESXI, Linux OS and LAMP
* Data security and disaster recovery from managing traditional tape backups to cross site SAN replication
* Knowledge of WAN infrastructure including IP switching and routing, firewalls, IDS/IPS systems, DNS, load balancing, and site to site VPN is a plus
* Participate in server and networking status via alerting system and customer reports 24 hours a day as well as keeping accurate records of system statuses
* Provides technical expertise in researching, identifying, evaluating, recommending and/or developing information security systems, controls, methods, techniques and models
* Contributes to the organization, processes, teams and product in a significant manner
* Adheres to organizational processes and procedures
* Exhibits initiative to complete tasks in a timely manner
* Displays leadership qualities, takes ownership of assigned responsibilities
* Completes special projects or other duties as assigned
* Contributes positively to working environment
* Authors SOPs as needed or directed
* Be available for emergency and after-hours maintenance and travel to secondary network locations when necessary
* Build relationships with colleagues and customers as well as outside vendors and support staff. Candidate must have the ability and desire to work within a team environment and be responsible enough to work with minimal supervision
* Responsible to fully document assigned tickets to show all work performed in order to pass SLRs
* Responsible to maintain accurate CMDB entries for assigned tickets or tasks

Qualifications:

* US Citizenship required
* Experience with Linux Server distros required
* Experience with VMWare ESXi or other leading hypervisors and SAN Storage Architecture. VMware Certification is a plus
* Basic technical knowledge of networking and network security in general including advanced knowledge and understanding of TCP/IP. CCNA/CCNP certification is a Plus
* Typically requires BS degree and 8 years of prior relevant experience. Education Substitution: For each year of degree required, 2 years of experience may be substituted.

Preferred Qualifications:

* CCNA/CCNP Certification
* VMware Certification

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit nttdataservices.com to learn more.

NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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