Telecommunications Specialist III
Seattle, WA

Job Description

LS Technologies currently has an opening for an experienced Telecommunications Support Technician/Engineer. This position will support the Federal Aviation Administration's (FAA) National Airspace Security and Enterprise Operations (NASEO) Directorate. The NEO Directorate is one of seven Technical Operations Service units that collectively and collaboratively provide safe and efficient flight services through responsive and cost-effective maintenance of the NAS facilities, systems, and equipment.

Job responsibilities:

* Provide program management support to the FAA NASEO line of business (LOB) related specifically to the operation and support of telecommunications networks and systems used in Air Traffic Control (ATC) operations.
* Assist the Government in providing program management oversight support for all leased/owned FAA telecommunications programs until decommissioning or end of lifecycle with an emphasis on leased IP services.
* Assist in maintaining Administrative Phone Records and circuit database validation for FAVES modernization.
* Maintenance of telecommunications equipment including local area networks (LAN) wide area networks (WAN), serial data service, digital broadband service (DDS and T1), routers, modems, personal computers and internet connections, analog voice services, telephones, fax machines, telephone switching equipment (PBX), and radios,
* Assist in the development of program management plans consisting of short- and long-range planning
* Communicate issues or concerns affecting the tasks and assist in resolution
* Support service-improvement working groups with the development of service analysis
* Provide support for service restoration activities
* Assist in the resolution of open/chronic trouble tickets
* Provide liaison function with external customers
* Develop post-outage assessment documents and evaluate post outage assessment documents for significant outages such as analysis of contractor post-mortem and Reason-for-Outage (RFO) reports.
* Coordinating activities as appropriate with designated FAA staff
* Assisting in any other duties as requested

Requirements:

*

A minimum of 10 years' experience in telecommunications and/or enterprise networks
* Experience with telecommunications technology (multiplexors, voice and data analog and digital services, basic microwave and satellite theory), serial communications (RS-232 and RS-530) and IP theory (understanding TCP/IP technology)
* Experience in design and installation of network topology (cabling, cabling infrastructure, jacks, etc.)
* Significant experience with IP networks and or Enterprise Services preferred.
* Experience with input and maintenance of telephone records database preferred.
* Previous FAA experience a plus.
* Must be proficient with MS Office, including Word, PowerPoint, Project, and Excel
* Ability to multi-task, handle a fast-paced work environment, and adapt to rapidly changing priorities
* Excellent writing, oral communication, management, and organizational skills
* Willingness to perform detailed work with little guidance and to interact in a positive manner with other government and industry personnel
* Applicants must possess or meet eligibility requirements for gaining a security clearance. US citizenship is required



Education requirements:

* Bachelor's Degree plus 4 years relevant experience or
* High School Graduate plus 6 years relevant experience