Job Directory Technology Systems Administrator

Technology Systems Administrator
Rolling Meadows, IL

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About

Job Description

Technology Support Analyst

We Supply Your Future. Dedicated to improving student health, School Health Corporation, a national, full-service provider of health supplies and services to schools, is seeking a Technology Support Analyst. This is a full time position, with benefits. We are a successful family-owned business, professionally managed, that has been in operation since 1957. You'll be working in our brand new, state of the art facility in Rolling Meadows. We have supportive leadership, dedicated to growth and training, investing in technology.

The Technology Systems Administrators role is to design, install, configure, administer, ensure availability, optimize, maintain servers, applications, and related infrastructure components to achieve service level as outlined in Service Level Agreement of the various business applications supported.

Essential Duties and Responsibilities:

* Research, recommend, design, install, configure, implement, administer, update, monitor, maintain, document, upgrade, backup, rebuild, and secure servers, applications, and other business technologies as it aligns with the business strategy.
* Develop, update, maintain, document, and share relevant technology documentation including topologies, workflows, policies, procedures, solutions, training materials and more.
* Act as escalation point for lower-level helpdesk team to assist in incident and problem management of technology requests, departmental or corporate projects while utilizing internal and external resources when work is out of scope of ability or to maintain high level of satisfaction or to achieve resolution goal per service level agreement.
* Perform other administrative duties assigned by IT Operations Manager

Competencies:

* Creative Problem-Solving and Troubleshooting/Diagnostics Skills
* Initiative/Follow-Through
* Technical Aptitude & Continual Learning
* Strong Organization & Attention to Detail
* Strong Customer Focus & Service Oriented Attitude
* High Quality of Work and Reliability

Experience:

* 3-5 Years Experience in technical position responsible for managing servers and enterprise environment
* Relevant and recent Windows Server OS experience with enterprise roles including AD, DHCP, DNS, etc.
* Experience scoping, installing, configuring, maintaining, and supporting physical servers, Hyper-V virtual server environment, SAN storage equipment, backup systems, and related or supporting technologies.
* Warehouse Technology, Office365, Azure, PowerShell, Redhat, SQL, ERP, CRM and network management experience is a plus



Education:

* Bachelors Degree from 4 Year College or University.
* Relevant Industry Certifications from Cisco, Microsoft, PMI, ITIL, or others recommended

Physical Requirements: Drop Down feature with list of requirements

* Must be able to lift >50lbs.

School Health is an Equal Opportunity Employer

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