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Technology Support Specialist
Orange, CA

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Job Description

Technology Support Specialist


Orange Unified School District

Date Posted:



Christina Lin

Number Openings: (At time of posting)

Not Specified

Length of Work Year:

11 months/8 hours

Employment Type:

Full Time

Application Deadline:

7/24/2019 4:30 PM Pacific


(Range 37) $3,644.00 - $4,661.00 Per Month (6 steps)

Date Posted: 7/10/2019 Application Deadline: 7/24/2019 4:30 PM Pacific Employment Type: Full Time Length of Work Year: 11 months/8 hours Salary: (Range 37) $3,644.00 - $4,661.00 Per Month (6 steps) Number Openings: (At time of posting) Not Specified Contact: Christina Lin Email: Phone:

Job Description / Essential Elements: Print

ORANGE UNIFIED SCHOOL DISTRICT TECHNOLOGY SUPPORT SPECIALIST DEFINITION Under general supervision, the position provides specialized technical support to site technology assistants and schools in the operation, maintenance and support of a computer network including computers, software, and peripherals. Acts as a resource person in computerized instruction; troubleshoots and fixes technology and media problems and performs related work as required. RESPONSIBILITIES Main functions include but are not limited to: setup, upgrade and maintain servers, install and problem solve network problems and network hardware, problem solve new software installs and install new software, train technology assistants and teachers on new technologies as needed, setup and configure new equipment and wireless laptop carts, manage and update inventory and teacher proficiencies, assist IS with virus control. Plan and implement regular training meetings for site technology assistants. Technology Support Specialists support site technology assistants in their essential functions. These include, but are not limited to: plans and organizes the computer learning center and assists students in the methods and procedures of computer and program operation; operates file server and monitors terminals; monitors and maintains proper working order of student terminal stations; and performs minor maintenance on computers and other technologies; prepares back-ups as needed; contacts computer system vendors for parts; maintenance and programs; acts as resource to staff for basic computer operation; maintains inventory of equipment; makes periodic and special reports to supervisor and others; maintains the security of the system; keeps relevant records; participates in in-service programs recommended by the district. QUALIFICATIONS Knowledge of: Practical knowledge and experience on the Macintosh and Windows platforms; skill and knowledge to setup, upgrade and maintain Macintosh and Windows servers; installation of new software packages on a network; knowledge of how to problem solve network issues and install new network hardware; practical student learning patterns and behavior; techniques used in controlling and motivating students; word processing, database management, structures of computerized library systems and library cataloging practices; modern office equipment and procedures including computer terminal and file server; basic computer instructional techniques and student computerized learning materials; methods for effective cooperation with staff and the public; English usage; math; routine record keeping, safe working methods and procedures. Ability to: Assume responsibility for teacher and technology assistant training; problem solve software and network problems; learn new skills to keep current with changes in technology; read and understand software manuals and other documentation and apply procedures, coordinate materials as appropriate; perform routine clerical work and basic arithmetical calculations; demonstrate an understanding attitude toward students; understand and carry out oral and written instructions; maintain cooperative working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE Equivalent to: graduation from high school, completion of coursework in computer science or in a closely related field; good general background and work history; some paid of volunteer experience working with students in an educational setting; or any combination of training and experience that could likely provide the desired knowledge and abilities. Keyboarding and computer proficiency is necessary. Experience working with the Macintosh and Windows platforms is highly desirable. PHYSICAL DEMANDS AND WORKING CONDITIONS This position classification performs light work that involves sitting a portion of the time, may require lifting up to fifty (50) pounds, pushing and/or pulling of objects, and walking and standing for extend periods.

Requirements for Applying

OUSD Technology Support Specialist test required. Please call (714) 628-5522 to schedule an appointment to take the test.

* Resume
* Test Results/Materials (OUSD Technology Support Specialist Test)

Requirements for Applying

OUSD Technology Support Specialist test required. Please call (714) 628-5522 to schedule an appointment to take the test.

* Resume
* Test Results/Materials (OUSD Technology Support Specialist Test)

Notice to all applicants: Assembly Bill 1610 prohibits the employment of any person in any classified position (to include Substitute and Temporary Personnel) until the Department of Justice/FBI completes a criminal background record search. The provisions of this bulletin do not constitute a contract, express or implied; and any of the provisions contained herein may be modified or revoked without notice. The Orange Unified School district reserves the right to re-advertise this position or delay the filling of this position if it is deemed that applicants do not constitute an adequate applicant pool. Should a qualified individual with disabilities need reasonable accommodation in order to participate in the recruitment process, The Orange Unified School District must be notified no later than five working days of the scheduled interview date. The Orange Unified School District does not discriminate on the basis of race, religion, color, sex, age, ancestry, national origin, marital status, disability. Equal employment opportunity will apply to all personnel actions, including, but not limited to , recruitment, selection, training, transfers, promotions, evaluation, compensation, discipline, layoffs, terminations and rehires. The Orange Unified School District is an Affirmative Action, Equal Opportunity Employer, with Drug-Free and Tobacco-free workplace policies. In accordance with Board Policy, discrimination in any form, including sexual harassment, of or by any employee, applicant, contractor, and/or student will not be tolerated. If offered employment, you will be required to provide proof of work eligibility in accordance with Public Law 99-983.


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