Job Directory Arthur J Gallagher Technical Support Specialist
Arthur J Gallagher

Technical Support Specialist Arthur J Gallagher
Boston, MA

Arthur J. Gallagher helps clients address risk, protect their assets and recover from losses.

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About Arthur J Gallagher

Job Description

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

Key Responsibilities:

* Assists functional users in the installation and operation of computer hardware and software.
* Troubleshoots user computer hardware and software issues.
* Installs hardware and software.
* Troubleshoots network functionality and performance issues of moderate complexity.
* Builds, upgrades and repairs computer systems.
* Resolves printer issues.
* Sets up new user computer configurations.
* Provides input into intranet and internet design.
* May provide compliance reporting and user requirements.
* May support phone system and voice mail operation.
* Aids and trains users on proper use of technology.

Additional Considerations:


* Associates Degree
* 1 or more year of related work experience


* Extensive knowledge of Windows operating software.
* Thorough knowledge of hardware components and their functions.
* Industry recognized certification (e.g. A+, Microsoft Certified Systems Engineer [MCSE]).

Work Traits:

* Strong written and verbal communication skills
* Able to work with internal and external customers.
* Able to work in a team environment.

U.S. Eligibility Requirements:

* Interested candidates must submit an application and resume/CV online to be considered
* Must be 18 years of age or older
* Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation
* Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization
* Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

About Arthur J Gallagher

Arthur J. Gallagher helps clients address risk, protect their assets and recover from losses.

33300 employees
Arthur J Gallagher

2850 Golf Rd

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