* To give direct pre- and post-sales technical support to customers from North and Latin America via phone and email for MOTOTRBO and related products. Training on supported products will be provided. * To take ownership of customer reported issues and queries and ensure that the customer's expectations are met, as well as to regularly update and manage technical support tickets. * To liaise between customers and internal departments in written and spoken English. * To use technical support equipment to reproduce customer system configurations and resolve problems.
Motorola Solutions is a data communications and telecommunications equipment provider.