Technical Program Manager, Mobile Platform Uber
San Francisco, CA

Job Description

Uber Overview

We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 600 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that's just what we're doing today. We're thinking about the future, too. With teams working on new modalities, self-driving cars and even urban air transportation, we're in for the long haul. We're reimagining how people and things move from one place to the next. Job Description

About The Mobile Team

We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 600 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

Underneath the hood we're redefining the way mobile works -- we've developed our own mobile architecture, open-sourced many of our tools and libraries, and we like to talk about it too. We're big on engineering solutions at scale and we're even bigger on contributing to the greater mobile community.

And that's just what we're doing today. We're thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we're in for the long haul. We're reimagining how people and things move from one place to the next.

About the job:

The Uber Technical Program Management (TPM) team plays a critical role executing high-impact company-wide initiatives and continuously improving process to increase the effectiveness of our product and engineering organizations.

The Mobile TPM team specifically focuses on mobile-wide engineering initiatives across iOS and Android and spans all of our mobile products, such as Rider, Driver, Eats, Freight, and more. You'll work closely with engineers, drive some of the most user-facing initiatives for our flagship products, and order boatloads of food delivery along the way (to dogfood the product of course).

What You'll Do / What You'll Need / Bonus Points / About the Team

What you'll do:

TPMs move fluidly from the big picture to details so that the team can deliver complex and strategic cross-functional projects, often with tight deadlines. You are a bridge and a connector for the company, thrive in a dynamic work environment, and are able to juggle and prioritize multiple projects with ease. You are intuitive, focused, driven, organized, insightful and productive. You break through communication issues and effectively develop relationships with stakeholders at all levels of the organization. You build trust across the organization. You are not afraid to be direct, but you strive to act with empathy and integrity. TPM work involves the following:

* Project manage complex and large scale cross-team, cross-functional initiatives. Interface with engineering managers and engineers to estimate work efforts, define milestones and manage resources. Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders. Engage and energize the project teams to achieve aggressive goals.
* Proactively remove obstacles to drive momentum and progress. Identify communication gaps, manage issue escalations and provide support to teams balancing competing priorities. Drive results proactively.
* Understand technical implementation at the architecture level and propose technical alternatives when necessary. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge. This might include publishing a blog post or giving a talk.
* Help manage the cross-functional strategic planning and business planning process, leading conversations with key stakeholders to develop concepts for strategic initiatives, and developing those into detailed program / project plans (including roadmaps, funding planning, resource planning and hiring goals).
* Continuously improve and scale the organization. Implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization. Improve product development and delivery. Mentor project management skills within our engineering leadership team.

Here are the skills and experiences we're looking for:

* Great mobile product sense; You love using mobile apps and are constantly thinking of new ideas or improvements for how to make the mobile experience better
* Minimum of 3 years experience as a Technical Program Manager or engineering manager in a software, SaaS, or mobile development environment
* Solid technical aptitude and an ability to understand technical designs, challenges and risks; Engineers enjoy working closely with you
* Experienced in project management; Familiar with both Agile and Waterfall methodologies and able to apply them where best suited
* Excellent written and verbal communication skills and exceptional emotional intelligence; Ability to influence and motivate people across a broad variety of job functions through your relationships
* Strong organizational skills to manage multiple, competing priorities simultaneously, without losing sight of highest priority items
* Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
* Ability to understand complex concepts and make reasoned decisions objectively

Desired but not required

* Built a mobile app
* Given a tech talk
* Open-sourced a project
* Computer Science degree, or related field
* Worked at a high paced, fast growing, scrappy tech startup
* Technical program management experience at an established company with a strong TPM team
* Developer experience, including writing, testing and deploying code

Perks:

* Employees are given Uber credits every month
* The rare opportunity to change the way the world moves. We're not just another social web app, we're moving real people and assets and reinventing transportation and logistics globally.
* Sharp, motivated co-workers

Benefits:

* 401(k) plan, gym reimbursement, nine paid company holidays
* Full medical/dental/vision package to fit your needs
* Unlimited vacation policy; take time when you need it