The Workforce Staffing Research & Business Intelligence team is your opportunity to make an impact across multiple layers of the company and the hourly workforce as a whole. This team will lead and influence programs that will enable Amazon to scale more efficiently, while also providing a unique voice for the hourly labor population within the United States and Canada. Amazon's mission is to be the most customer centric company in the world. The Workforce Staffing (WFS) Organization is on the front line of that mission by hiring hundreds of thousands of hourly associates across multiple types of roles and businesses. To drive the continued scale of Amazon's labor needs within a constrained employment environment, and to improve the candidate/employee experience within Amazon's operation, Amazon is investing in its Workforce Staffing Research & Business Intelligence programs.
What is the role?
The Technical Program Manager role will enable Amazon to hire an unprecedented hourly workforce by owning the project intake, backlog grooming, and architectural design of our Analytics program. In this role, you will work with closely with the Business Intelligence Engineers, Data Engineers and our stakeholders to design and develop advanced reporting solutions for various customer groups. If you are passionate and curious about data and building data feeds, you obsess over customers, love questioning the status quo, and enjoy seeing a tangible impact from your work, this is the role for you.
Key Responsibilities Include:
* Lead projects across multiple Amazon business lines and organizations * Contribute towards maintaining the backlog for the Analytics program * Work with customers to effectively elicit requirements and communicate milestones * Manage business critical initiatives to enforce standard work and reduce waste * Earn the trust of your customers by continuing to constantly obsess over their needs and helping them solve their problems by leveraging technology.
Amazon is a company operating a marketplace for consumers, sellers, and content creators.