Technical Program Manager Amazon
Seattle, WA

Job Description

Since early 2006, Amazon Web Services (AWS) has provided companies of all sizes with a infrastructure web services platform in the cloud. With AWS you can requisition compute power, storage, and other services thereby gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS provides scalable, reliable, and secure distributed computing infrastructure that has been honed for over a decade.

AWS Managed Services provides ongoing management of AWS infrastructure for large, global enterprise customers, so they can focus on their applications and business. By implementing best practices and standardization to maintain infrastructure, AWS Managed Services helps to reduce operational overhead and risk. We automate common activities such as change requests, monitoring, patch management, security, and backup services, and provide full-lifecycle services to provision, run, and support managed infrastructure. Our rigor and controls help to enforce corporate and security infrastructure policies, and enable businesses to focus on their own methodologies to develop solutions and applications. AWS Managed Services improves agility, reduces cost, and unburdens customers from infrastructure operations so they can direct resources toward differentiating your business.

The AMS TPM is at the center of development, ensuring the AMS development teams follow a unified process, are coordinated in large scale deployments and projects, and are measured in their approach to development. Working with Development, Product, and Customers this role will have cross-AWS visibility by driving alignment for Enterprise-focused efforts. With a broad mandate to experiment and innovate for Enterprises, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.

The successful candidate must be comfortable individually driving cross-team efforts and defining well-considered objectives and metrics to guide decision-making and affect change. They will provide clear vision and technical direction for diverse engineering and business leaders at all levels, leveraging strong writing skills.

A Technical Program Manager is expected to understand the systems in their program space, the limitations, scaling factors, boundary conditions, and reasons behind architectural decisions. They are expected to seek out and clearly communicate relevant data to support complex business decisions, and drive the right recommendations in a highly collaborative and effective fashion. They create plans that have objective, measurable success criteria and clearly communicate progress and outcomes. They anticipate the gaps between teams, processes, and system architectures to help the organization reduce exposure to classic failure modes.

Core Responsibilities:

* Gather knowledge, define projects, and coordinate execution across multiple global partner teams
* Identify and produce appropriate business metrics, and continually assess them to improve over time
* Apply expertise in deeply technical discussions, keeping all stakeholders productively engaged
* Concisely represent our organization to business leaders and technical staff at all levels of the company
* Prepare and present detailed, written technical information for internal and external audiences
* Demonstrate *exceptional* judgment, integrity, business acumen, and communication skills
* Negotiate and coordinate with cross-functional organizations

Female / Minority / Disability / Veteran / Gender Identity / Sexual Orientation.