Job Directory Technical Per Diem, New York City

Technical Per Diem, New York City
New York, NY

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Job Description

The Technical Per Diem works with schools and assists with basic technical issues within the school as it relates to the Imagine Learning products. They will help customers roster (get the proper students enrolled in the proper classes with appropriate product access), ensure media boosters are running (a media Booster is a headless [no monitor attached] linux device used as a file server to provide local access to Imagine Learning media files when deemed necessary), and move customers from stand-alone engines (the Stand-alone engine is a computer which has provides local network access to our legacy product) to the cloud (our online product offering).

They effectively apply both an analytical and interpersonal approach to their customer relationships.

Technical Per Diems are technology specialists whose primary responsibilities include:

* Demonstrate a thorough understanding of technology
* Updating computer software
* Basic computer troubleshooting
* Basic network understanding
* Monitor Media Booster health in buildings
* Roster students
* Convert stand-alone engines to cloud
* Maintain basic overview knowledge of Imagine Learning products



* Basic understanding of hardware configuration, general networking, computer and mobile operating systems
* Strong computer skills in Microsoft Word, PowerPoint, Excel and online/web-based tools
* Demonstrate a passion for K-12 public education
* Excellent written and oral communication skills, customer service and relationship building at all levels within the school system
* Ability to adjust on the fly, be flexible, and able to adapt to the immediate or unforeseen challenges
* Self-motivated and self-driven. Ability to establish priorities, maintain schedules, and manage time effectively
* Frequent Travel
* Must be able to life and move up to 60 lbs. without assistance


* Previous experience working with educational software
* Experience working within the Public School System

This is an excellent opportunity with a successful education software company. We offer a competitive hourly wage and flexible schedule.

The territory for this position is New York City.

For Candidates in the European Union: As part of any recruitment process, Imagine Learning collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. For a copy of our Job Applicant Privacy Notice, please contact

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