Technical Operations Specialist: Brokerage Systems (1702) Interactive Brokers
Chicago, IL

Job Description

Job Description and Responsibilities

Interactive Brokers, seeks an individual to join our Technical Operations team. In order to provide the best online trading experience in the world, Interactive Brokers software, systems, and other crucial business technology must be maintained, monitored and supported at all times and locations across the globe with vigilance, tenacity and precision. To achieve that goal, Interactive Brokers maintains a small team of cross-trained and exceptionally responsible individuals unbound to one specific skill or discipline. With bushido spirit, these operators develop their own tools, systems and solutions to ensure the correct function of the myriad systems encompassing Interactive Brokers platform. The operators gain experience and provide additional value working under the expert direction of senior trade, skill and industry experts to resolve complex issues with specific technology, hardware and software components.

On occasion Interactive Brokers chooses to offer this position to new talent. This candidate is a touche-a-tout Renaissance individual focused on the future of both themselves and their business, energized when challenges arise; victorious when mettle is tested. Inside this most critical department every team member is equally responsible. Part 'pilot', part 'mechanic' and part 'air traffic controller', operators work through a flexible rotating shift. Bound together, they provide an unending chain of critical support and assistance each hour of every day throughout the year.

For the past two decades Interactive Brokers has rewritten the book on how electronic trading and how Wall Street in general operated as it grew into the largest US Broker (measured by trades). This small staff continues to be on the leading edge of those changes as it moves toward the future.

* Monitor all aspects of the Interactive Brokers global brokerage system.
* Communicate with exchanges to configure, test, and implement new trading technologies
* Work with our developers to design new and improve existing brokerage processes
* Design and develop new monitoring and automation processes
* Act as primary escalation point for any and all technical issues

Qualifications

* A degree Bachelors in a technical discipline
* The ability to safely lift and carry up to fifty pounds
* In-depth knowledge of computers, networks and technology in general
* A willingness and ability to participate as a member of team in a rotating schedule, including nights, weekends and holidays
* Reliable transportation to arrive safely on site in all weather conditions

Recommended

* Proficiency in Foreign Languages
* Prior Experience in a Technology Position
* Experience with UNIX / LINUX style command line interfaces
* A keen desire to explore and learn new, concepts, systems, technologies

Company Overview

Interactive Brokers Group, Inc. (IEX: IBKR); is a direct access electronic broker catering to the needs of professional and frequent traders, institutional investors, financial advisors, and introducing brokers. Our clients have access to more than 120 market centers in 31 countries from a single account. We are the lowest cost provider of brokerage services and the largest U.S. electronic broker based on daily average revenue trades executing 950,000 trades per day.¹ Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.

¹Figures as of January 31, 2019.