From day one, Smarsh was built on a set of core values that have motivated and sustained us - People First, Inspire Confidence, and Embrace the Impossible. We ask that each of our employees - whether new or old- ingrain these values in our day-to-day decisions, call on them while serving our customers and our peers and apply them when creating the best possible products we can imagine.
Together-as one team-we listen, collaborate and believe that anything and everything is possible.
Technical Operations Engineer
* Support and maintain the health of applications. Ensure application performance is consistently up to par. * Write SQL queries to perform data change, research and produce ad hoc reports as required. * Perform web configuration changes as required as a quick solution when resolving issues or upon client requests. * Take ownership and deliver high-quality solutions for issues and requests. * Resolve issues and requests in a timely manner with minimal supervision. * Document troubleshooting and problem resolution steps. * Communicate solutions effectively to technical and non-technical teams. * Comply with standard processes when implementing solutions. * Must able to be on call. Flexible in working extended hours on occasion or as required.
* The candidate will need 3 -4 years of experience in a UNIX, Ubuntu environment * Experience in Monitoring & system Management tools such as Nagios, Splunk, and Puppet etc. * Basic concepts of corporate network, colo and cloud * Knowledge of SQL queries. * Excellent troubleshooting skills. Great problem solver. * Hands-on experience in Linux server environment that includes but not limited to basic commands to move around file system, review scheduled jobs and moving files for support purposes. * Experience with formatting database queries. * Knowledge of scripting language PERL, PHP, Shell scripting etc. * Knowledge or experience on Cloud technologies are desirable * Excellent Knowledge on Windows based Operating systems, Exchange. * Education: Bachelor's Degree or Equivalent in Computer Science or other related engineering fields
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