Technical Content Developer Vbrick Systems, Inc.
Herndon, VA

Job Description

Who we are:

Vbrick's mission is to simplify the complexity of creating, managing and delivering video for use within the enterprise helping organizations unleash the power of video. Customers use Vbrick to seamlessly embed video communications within their core business applications including corporate communications, live executive broadcasts, sales and employee onboarding, product training and knowledge transfer, distance learning and marketing. With more than a thousand customers in over 100 countries, Vbrick is a leading provider of enterprise video platforms.

About the job:

The Training Content Developer reports to the VP of Global Customer experience and will be located at our corporate headquarters in Herndon, VA. This position will own Vbrick University and all associated content, and will have direct involvement in the planning, design, development, delivery and maintenance of learning programs focused on topics related to Vbrick products, as well as the video and collaboration industry. Learning programs on Vbrick's product portfolio range from eLearning content focused on functionality to instructor-led curriculum on how the products create value for Vbrick partners and colleagues.

These learning programs will focus on the knowledge and skills that customers and employees across the Vbrick product ecosystem need in order to complete their daily tasks. The ideal candidate brings strong content development experience, and the ability to run with one or more projects simultaneously.

What you'll do:

Work with product managers, software developers and other subject matter experts to develop, maintain and produce technical content.

Conduct needs-analysis

Define timeline/resource estimations

Produce course design, quality deliverables, and successful implementation

Ensure deliverables are completed on time with high quality and adhere to company standards

Review and update course content during each product/patch-release cycle

Represent Vbrick University on assigned development projects

Respond to inquiries using good judgement, tact and courtesy

What you'll bring:

Bachelor's Degree required; or equivalent years of experience

Requires a minimum of 3-5 years of corporate training and curricula/courseware development experience in an enterprise software company

Proficient in one or more of the following tools: Captivate, Camtasia, LMS (Totara- Moodle)

SaaS experience (and experience working with Agile software development teams)

Experience creating and evaluating materials in all delivery formats (webinars, workshops, presentations, etc.) for an enterprise software company

Ability to understand software products and write structured course content in a consistent fashion

Strong analytical and research abilities

Excellent verbal and written communication skills

Detail oriented, organized and concise

Excellent organizational and time management skills

Self-motivated, able to assume responsibility and work autonomously in a professional manner

Must be able to work within tight deadlines in a fast-paced, software development environment

Must be able to work with an extended team, but also excel independently, and have the ability to effectively work in a faced paced environment with tight deadlines while consistently delivering high quality work

Experience working with highly technical topics a plus

Video industry experience a plus

A little about us:

Casual and flexible environment to encourage creativity and collaboration

Flexible hours and 4 weeks of PTO to enjoy life!

Competitive compensation, stock options and generous benefits

Monthly catered lunches and a well- stocked kitchen

Wellness initiatives and game nights to keep the mind and body healthy

Vbrick Systems, Inc. is an Equal Opportunity Employer