Technical Analyst
Washington, DC

Job Description

Supporting the Most Exciting and Meaningful Missions in the World

Technical Analyst

Responsibilities:

* Oversee all aspects of IT operations including IT infrastructure, Communication (LAN, WAN, email, etc.), database, backup recovery, regulatory compliance
* Manage the day-to-day operations of the IT group including downtime, reporting service levels, defining and tracking IT operational metrics and provide status to management
* Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics
* Maintain overall security of the network, systems, and data
* Ensure high availability of critical business systems
* Maintain strict controls on data/system backups and recoverability
* Manage staff members in their daily activities, as well as supporting business projects
* Manage overall capacity utilization of server/hardware environment ensuring it is optimized to meet contractual requirements
* Develop and implement hardware and software standards for network, servers, and databases
* Develop and maintain overall backup and recovery strategy (Disaster Recovery & Continuity of Operation)
* Develop, implement, and maintain SOPs for effective delivery of services and compliance with regulatory guidance
* Responsible for leasing and strategic planning for system upgrades
* Determine, recommend, and implement hardware and software upgrades for business applications, server hardware, network equipment, desktop, laptop, etc.
* Responsible for all change management requests; as well as Architectural Change Requests
* Responsible for resolution of issues escalated from Operations or DOJ network issues that affect customer access to and performance of operations, and webhosting applications
* Responsible for IT security and compliance relating to SSO, C&A, and FedRamp, which includes any applications for monitoring and reporting that are required by our ATOs, C&A documentation for Incident Response, access management, configuration management, and Contingency Plan
* Attend weekly/monthly client meetings
* Provide weekly/monthly reports to clients and PAE management
* Interact with vendors and consultants
* Interact with PAE Subcontracts, Contracts, and Corporate Resource entities
* Possess strong verbal and written communication skills
* Assist with proposal writing and prepare level of effort/cost analysis

Requirements:

* Must be able to obtain a Government Security Clearance.
* Bachelor's Degree in Computer Science/Information Technology or equivalent
* Minimum 10 years of IT experience with 5 years of management experience preferred
* Must have a strong hands-on/technical knowledge of core Microsoft technologies including but not limited to Windows Servers, Active Directory, MS SQL and core Network/Cisco technologies like LAN/WAN, subnets, firewalls, VLAN's, and VPN using Cisco switches, and routers is required
* Must have a strong hands-on/technical knowledge of VMware technologies including Apache Web Server, EMC Networker, and desktop virtualization
* Must have good understanding of user environment management, including desktops/laptops, profile management, software delivery, etc.
* Must have a good familiarity with other IT Infrastructure technologies like storage area networks (SAN), WAN, virtualization, and data warehouse
* Must have proven management skills with the ability to mentor staff members
* Must have good people skills and the ability to interact and communicate effectively across all levels of the organization
* Must have a strong technical background and hands-on experience surrounding IT Infrastructure technologies (especially technologies like Microsoft Active Directory, VMware, Cisco, MS SQL databases, etc.)
* Must be very proactive in understanding and staying up-to-date on the projects in progress and must stay up-to-date with industry technology trends and applicability of software/hardware solution
* Must have a strong experience with NIST, Symantec Firewall, and CheckPoint Firewall
* Must have experience in ORACLE, UNIX scripting, Perl

PAE is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

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