Systems Engineer Pacific Sunwear
Anaheim, CA

Job Description

Overview

The Systems Engineer will design, implement, administer, troubleshoot and develop network, server and email resources to meet company and departmental goals and standards for availability, capacity and security. The primary role for this position will be to work closely with the IT security team to discover, analyze and remediate security vulnerabilities across all infrastructure systems and to work with cross-functional teams to ensure successful remediation of other systems. This role will also support the effort of maximizing uptime of Microsoft server systems and their interfaces to the user community, provide for ongoing maintenance and provide tier-two support to help resolve client issues.

Responsibilities

* Maintain and support Microsoft Windows servers in a 2008 Active Directory domain.
* Test, evaluate and implement server software, patches, updates and upgrades
* Analyze monthly security scans and remediate vulnerabilities as needed
* Monitor servers and related services and technologies
* Review, modify, and remove user accounts and permisisons
* Review activity logs for anomalous activity as needed
* Manage and maintain Anti-Virus and Anti-Malware solutions for the Enterprise
* Maintain server environment
* Support VMWare infrastructure
* Intel Based Systems
* Analyze security scans and work with network team on switching and routing infrastructure.
* Cisco and Meraki based network devices
* Wireless connectivity
* Review activity logs for anomalous activity as needed
* Monitor the Enterprise email systems and communication platforms
* Maintain accurate and current documentation of all procedures performed and create reports as needed.
* Provide level two support for the Support Services, Desktop Services and Store Services Groups in order to resolve client issues in a timely manner
* Assist in desktop rollout, system migration, and image creation and delivery.
* Participate in on call rotation
* Other duties as assigned

Qualifications

* In-depth knowledge of Microsoft 2008 and 2012 server software in an Active Directory environment, with minimum three years of practical technology experience
* Linux experience a plus
* Experience with SCCM 2012, Tanium, Cyberark and other system management
* Strong troubleshooting, interpersonal, verbal and written communication skills
* Appropriate temperament and knowledge to assist with on-call user support
* Microsoft Certified Systems Engineer (MCSE) 2008 certification or equivalent experience
* Retail experience preferred