Systems Engineer
Chicago, IL

Job Description

Systems Engineer

Reports To: Senior Manager, Digital Infrastructure

Location: Chicago (New City), IL

Redwood Logistics is a privately held, strategically integrated logistics provider founded in 2001. Through our 18 year history weve listened to our customers needs and have created a family of companies that can solve their logistics and transportation challenges. See for yourself why The Chicago Tribune has named Redwood Logistics a Top Workplace for several years running!

Position Description:

As a Systems Engineer you will be responsible for the design, architecture, and support of the IT Infrastructure of Redwood Logistics. The Systems Engineer performs all tasks associated with supporting the Windows Servers, AWS infrastructure, and Networking including standardization, software distribution, break/fix troubleshooting, patching, and inventory. The Systems Engineer is part of a team and must participate in knowledge sharing sessions.

Responsibilities:

* Create and maintain OS standards
* Automate server build and deployment processes
* Develop patching standards
* Tier 2 and 3 Windows Server OS support (Server 2003, 2008, 2008R2, 2012, 2016)
* AWS infrastructure Support of Lamdas, EC2 buckets, etc.
* Microsoft Azure and O365 support
* Configuration of Cisco Switches
* Work with Microsoft and other vendors for issue escalation
* Maintain inventory of servers and hardware both in datacenter and the field
* Participates in technical research and development to enable continuing innovation within the infrastructure.
* Operate as a subject matter expert and act as the escalation point for issue resolution and customer escalations.
* Develop server monitoring standards
* Provide on call assistance and support of production business systems on a rotating basis for after hours support

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Job Specifications - MINIMUM REQUIREMENTS

(A) EDUCATION LEVEL/EXPERIENCE REQUIRED

Bachelor's degree in discipline appropriate to assignment or an equivalent combination of education and experience. Related certifications will be helpful. The candidate must have 5+ years of experience supporting an enterprise in a team environment.

(B) KNOWLEDGE REQUIRED

* At least 2 years of experience in a Windows Server engineering role in a large organization
* Hyper-V Hypervisor experience
* Experience with Active Directory infrastructure
* Knowledge of scripting (PowerShell, VBScript)
* Knowledge of AWS environments preferred.
* Knowledge of networking concepts and practices
* Knowledge of Storage and server hardware a must
* Cisco Call Manager experience a plus

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Rewards:

Redwood Logistics offers excellent benefits, including health, dental, vision, disability, 401(k) and life insurance, and a paid time off policy within a progressive, employee-centric culture.