* Respond to 3rd tier incident and requests, as well as escalations from lower tiers of support.
* Manage systems, and applications including but not limited to (AD, XenDesktop, XenApp, Splunk, Windows, Exchange, SQL)
* Work with lines of business to streamline and or automate workflows as possible
* Test and implement solutions, install upgrades, and new software
* Check, modify, Test, and create system backups using Veeam where necessary
* Monitor network resources including, but not limited to, virtual machines, SAN's, servers, and software applications
* Research and implement new technologies and\or processes to reduce cost, increase reliability and improve performance
* Maintain confidentiality with regard to the information being processed, stored or accessed by the network
* Inspect/maintain computer systems infrastructure and backup systems including by not limited to (Cisco UCS, NetApp SANs, as well as traditional server platforms)
* Perform additional duties as assigned
About Independent Bank
Independent Bank provides a wide range of relationship-driven commercial banking products and services tailored to meet the needs of businesses, professionals, and community organizations.