Job Directory Systems Analyst III

Systems Analyst III
Mountlake Terrace, WA

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Job Description

Join Our Team: Do Meaningful Work and Improve People's Lives

Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we're creating a culture that promotes employee growth, collaborative innovation, and inspired leadership. We are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

As a Systems Analyst III, you will analyze business functions, processes and procedures to provide solution recommendations, including system specifications and business process implication, based on business objectives, business requirements and cost effectiveness. You will collaborate with others in system development and design which may include database, report and interface design. You will have an opportunity to assist in development of test plans and coordination or performance of testing as well as triage of issues, anomalies, opportunities to improve solutions. Your knowledge and expertise will be vital in providing analysis and making recommendations on a wide range of complex problems.

What you'll do

* Represent business within Agile delivery team. Demonstrate deep expertise of aligned business domain, including knowledge of stakeholders, business and technology strategies. Act as liaison with business stakeholders, planning, conducting and leading the analysis efforts for new system implementations as well as system upgrades and maintenance.
* May lead collaborative decomposition sessions to identify high level scope of work across business and IT areas.
* Collaborate with business partners, IT partners and delivery teams on more complex business challenges to identify, refine and document business requirements in the form of epics, features and user stories with clear acceptance criteria or in the form of user cases, business requirements, functional requirements, UI specifications and business rules. Understand process analysis and cost versus benefit analysis; and apply these skills routinely. Use wide range of techniques including interviews, document analysis, requirements workshops, business process analysis, use case, story mapping, and task and workflow analysis. Develop and maintain knowledge of Premera IT systems within the aligned domain as well as supporting business and IT domains. Research, inform and recommend opportunities to apply business and technology solutions to address business problems.
* Demonstrate strong knowledge of data considerations for assigned domain and data extract and transport tools. Create queries to troubleshoot, develop metrics, and create ad hoc reporting as needed. Aggregate, track, analyze and generate reports. Perform data analysis to assist in defining functional requirements. Develop more complex data mapping and begin to independently create modeling, and data transformation rules.
* May participate in multiple testing efforts through the SDLC. Builds test scenarios and analyzes data from tests. Work with software developer to write test scripts. Use data extract tools to validate test results. May provide direction and support for UAT.
* Provide input on backlog priorities and dependencies.
* Identify and lead improvement opportunities through analysis and understanding of business domain and technology solutions. Provide mentorship and direction to more junior analysts within the team.

What you'll bring

* Bachelor's degree in information systems or computer science or equivalent experience.
* 5+ years systems analysis experience.
* Experience in a software development environment with Agile development practices, including Scrum and SAFe. Knowledge of project delivery models including Agile and waterfall.
* Experience using SQL for data analysis.
* Experience with healthcare or health insurance industry.
* Knowledge of product development tools including Azure DevOps Services, Visual Studio, Confluence, and Product Plan.
* Customer-focused, with demonstrated ability to understand and align to the strategic impact/value of the business needs and the flexibility to quickly adjust to changing needs and priorities.
* Detailed understanding of the business strategies needs and process within aligned domain; clearly explains them to the delivery team.
* Possess strong partnership with business and IT stakeholders; provides a sustainable and high level of stakeholder experience.
* Align to established quality expectations and incorporate functional and non-functional quality measures into requirements.
* Promote team work; work well as a member of a team as well as successfully facilitating collaboration within the delivery team.
* Experience defining software requirements for moderately complex products/solutions; working knowledge of analytical tools, relational databases and software applications; proven ability to analyze moderately complex data and business processes.
* Strong problem solving and root cause analysis skills, demonstrated ability to proactively prevent problems from occurring and work issues to resolution.
* Strong facilitation skills; ability to facilitate medium to large group discussions to achieve defined outcomes.
* Comfortable with change or uncertainty; Ability to bring clarity to ambiguous moderately complex requirements or scenarios.



What we offer

* Medical, vision and dental coverage
* Life and disability insurance
* Retirement programs (401K employer match and pension plan)
* Wellness incentives, onsite services, a discount program and more
* Tuition assistance for undergraduate and graduate degrees
* Generous Paid Time Off to reenergize
* Free parking

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at or via phone at 425-918-4785.

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