Systems Administrator - Close Support, w/Poly
Herndon, VA

Job Description

Job Description

Location: Herndon, VA

Providing Close Support at customer site. Requirements include:• Directly related work experience in a technical help desk position supporting Windows XP, Microsoft Office 2003 or later, Internet Explorer, and business applications used within a business environment• Knowledge of multiple desktop programs, configuration and debugging techniques• Detailed oriented as well as excellent oral and written communication skills• Sound problem resolution, judgment, and decision-making• Experience with TCP/IP and general networking issues• Experience providing superior customer service and support• Experience working effectively in a team environment, communicating effectively, resolving issues efficiently, and contributing to the improvement of the infrastructure• Experience with virus scanning services; Desktop, stand-alone and laptop computing services• Experience with servers, printers and peripheral services• Experience with Data transfer services• Experience with ticket tracking, closing, and escalating issues; assisting in installing peripheral IT items and Access administration• Strong interpersonal and organization skills, successful in working both independently and in a team environment• Strong troubleshooting skills• CMA/DMA/MCSA desired• Experience excellent listening and writing skillsDesired Skills• O&M experience• Ability to work independently; and manage multiple task assignments• Excellent verbal and written communication skills• Demonstrated ability to describe how to use an application, system, etc.

Manages the functionality and efficiency of a group of computers running on one or more operating systems

Education

BA/BS

Qualifications

8+

For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.