Job Directory Cerus Systems Administrator

Systems Administrator Cerus
Concord, CA

Cerus is a biomedical products company focused in the field of blood safety.

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About Cerus

Job Description

Perform a wide variety of IT-related activities that support the daily operations of Cerus US and Europe.

Primary Responsibilities:

Systems and Network Administration:

* Maintain and enhance a wide array of computer, network and telecommunication systems that comprise our multi-site IT infrastructure.

* Perform administrative and maintenances activities for enterprise applications.

* Perform configuration management and monitoring of all data center equipment.

* Administer a wide variety Windows based network services/AD, VMware, Storage (SAN and NAS), UCS, SQL server, SSO integration, Okta, O365.

* Microsoft Exchange Administration, Office 365-Hybrid, Migration strategies.

* Monitor and Maintain backups for both US and BV systems using EMC Networker. Collaborate with IT team for disaster recovery planning and implementation.

* Active Directory Policy management - develop workstation and user-based policies to implement the security and access rules as determined appropriate.

* Collaborate on network infrastructure and security projects and support day-to-day operations.

* Guard against viruses, malware, intrusions and other threats through the development and implementation of network, server and endpoint protection measures.

* VoIP system administration and performance tuning.

* Contribute to the design, implementation and support of Cerus' network landscape.

* Collaborate with 3 rd party vendors and consultants on projects and trouble tickets.


* Support SOX compliance through diligent adherence to change control procedures and rigorous documentation practices.

* Evaluate new technologies and make technical assessments and recommendations.

* Participate in development of IT initiatives.

* 24 x 7 Support - Off hours response/support may be required

* Participate in on call schedule

Support Help Desk Operations

* Support the day-to-day operations of the IT help desk including: monitoring help requests, assigning tasks to appropriate queue or other IT staff, escalating and resolving incidents in a timely manner, following up with customers and ensuring service level agreements are met.

* Make recommendations to improve user support and help desk operations.

* Guide any junior-level staff, temporary personnel or consultants that provide help-desk-related service.

* Provide online assistance to Cerus employees that are working remotely.

* Provide escalation support for IT issues that affect Cerus BV employees.

* Deploy and support end user systems, including but not limited to: desktop and laptop computers, smartphones, tablets and assorted peripherals.


* AS degree in computer science or equivalent.

* Minimum of 5 years' experience in working in an IT environment with a broad scope of knowledge ranging from help desk operations, system administration to network routing and switching.

* Ability to train and provide guidance to lower level staff members.

* Well versed in Windows server and workstation operating systems.

* Experienced with virtualization and storage technologies.

* Experienced troubleshooting wired and wireless networks, for both data and voice.

* Ability to work on complex problems in which analysis of situations or data requires an in-depth evaluation of various factors.

* Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.

* Excellent customer service skills; team oriented.

* Strong verbal communication; interpersonal skills, negotiation and influence skills.

* Ability to operate with a high-degree of ownership and focus on key objectives.

* Flexible; ability to adapt to changing priorities.

* Highly organized; able to prioritize multiple tasks.

About Cerus

Cerus is a biomedical products company focused in the field of blood safety.

500 employees

2550 stanwell drive

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