Job Directory System Support Coordinator

System Support Coordinator
Irving, TX

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About

Job Description

Summary

Systems Support Coordinator

At our Company, we grow People, Brands, and Businesses! We are seeking a talented Systems Support Coordinator to be responsible for programming events/data into the project tracking systems and supporting the internal and field team with any administrative and System's related tasks.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

* Full-Time Benefits (Medical, Dental, Vision, Life)
* 401(k) with company match
* Training and Career Development
* Generous Paid Time-Off

Responsibilities:

* Data entry of event information and/or oversight of event data integration for multiple client/customer teams in proprietary event management applications.
* Maintain audit system to prevent fall through and/or duplication of events.
* Address and follow up on all possible data discrepancies.
* Ensure proper reporting is completed upon receipt of each work order request.
* Determine and support business opportunities and key drivers by analyzing data and recommending solutions.
* Maintain project schedule requests and monitoring project progress.

Qualifications:

* Associate's Degree required; Bachelor's Degree or equivalent job-related preferred
* 1-3 years of experience in Excel, SQL databases or Windows-based enterprise software programs
* Intermediate or above Microsoft Excel (basic formulas, formatting), Word and Outlook skills
* Intermediate level of Microsoft Excel (formulas, vlookups, formatting) is a minimum, Word and Outlook skills
* Ability to handle multiple requests and priorities to meet assigned deadlines
* Excellent organization, time management, and reporting skills a must

Responsibilities

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Systems Support Coordinator is responsible for programming events/data into the project tracking systems and supporting the internal and field team with any administrative and System's related tasks.

Essential Job Duties and Responsibilities

* Data entry of event information and/or oversight of event data integration for multiple client/customer teams in proprietary event management applications
* Maintain audit system to prevent fall through and/or duplication of events
* Address and follow up on all possible data discrepancies
* Ensure proper reporting is completed upon receipt of each work order request
* Determine and support business opportunities and key drivers by analyzing data and recommending solutions.
* Maintain project schedule requests and monitoring project progress
* Other projects as required

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

* Travel and Driving are not essential duties or functions of this job

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level:

(Required): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience: High School Diploma or equivalent; Associates degree preferred

* 1-3 years of experience in excel, SQL databases or windows-based enterprise software programs

Skills, Knowledge and Abilities

* Intermediate or above Microsoft Excel (basic formulas, formatting), Word and Outlook skills
* Intermediate level of Microsoft Excel (formulas, vlookups, formatting) is a minimum, Word and Outlook skills.
* Ability to handle multiple requests and priorities to meet assigned deadlines
* Strong written and oral communication skills
* Well-organized, detail-oriented, and able to handle a fast-paced work environment
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
* Excellent organization, time management and reporting skills a must
* Must perform the job safely and utilize proper safety techniques and use of equipment when appropriate.

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state and local laws including Fair Chance Initiative for Hiring (Ban the Box) Ordinances. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

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