Support, administer and maintain our workforce management solutions system; providing instruction and advice to system users; analyzing problems and issues related to the information system software.
This job is distinguished from similar jobs by the following characteristics: Experience and Education must include at least 2 years of current experience in Computer Science Technology and/or a degree with study in the job related area.
RESPONSIBLITIES/DUTIES:
* Assists and supports clients and other users with system settings and reporting to achieve desired goals. * Assists in the customer implementation of Payroll, Human Resources and Time & Labor Modules. * Designs custom report options and/or data extracts using formula based options. * Develops user materials. Work aids, training support handouts, definitions and recorded online tutorials for the purpose of providing instruction and reference. * Facilitates meetings and workshops for the purpose of communicating information system capabilities. * Keeps abreast of system related news and updates and communicates them with other system users. * Assists in the integration and/or mapping of other system information. * Participates in the development of system data management plans and procedures in an effort to maximize efficiency. * Performs a full range of system administration functions for the purpose of controlling systems and attaining maximum utilization and efficiency.
Requirements
SPECIFIC KNOWLEDGE/SKILLS:
* Office Software and database / spreadsheet programs (MS Excel, Word, Access, Adobe) * Computer Language: HTML, Visual Basic * Ability to operate standard office equipment * Current generation operating systems and platforms * Ability to effectively communicate relevant system material to others in terms that are easily understandable. * Principle of data normalization. Ability to routinely gather, collate and/or classify data * Storage and retrieval methods. * Flexibility to work with others when required. * Ability to analyze data utilizing a variety of complex processes. * Ability to work with widely varied types of data. * Problem solving required to identify issues and create action plans. * Attention to detail. * Maintain confidentiality, procedures, labor and tax laws, and regulations pertaining to assigned programs and functions.
QUALIFICATONS:
* Computer Science Degree and/or Job related experience of at least 2 years. * Knowledge of Payroll Laws, Time & Labor and / or Human Resources principles a plus!
Summary
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