System Development Engineer II Amazon
Seattle, WA

Job Description

Amazon Route 53 is a highly available and scalable Domain Name System (DNS) service offered by Amazon Web Services. We operate in over 70 locations worldwide and provide advanced functionality such as latency-based routing (LBR), Private DNS, Geo DNS routing, DNS failover, and integration with a plethora of AWS services. On top of that, we offer fast change propagation with a 100% availability SLA. Our service is quickly growing and we're expanding in multiple directions: adding new features and functionality to our DNS services, better traffic management, new AWS integrations, improving our health check capabilities, and expanding with new services in the naming and routing space.

We are looking for experienced System Development Engineers to build out automation of critical service reliability and efficiency functions that ensures massively scaled, fault-tolerant and globally distributed service for our customers.

Your responsibilities include but are not limited to:

* Identifying and developing processes, tools, automation, and software changes to address top operational issues
* Working in close collaboration with software development leadership and support operations technical leads to shape the future roadmap and establish strong operational readiness across teams
* Leading change to develop simple, elegant solutions to complex operational or reliability challenges
* troubleshooting, diagnosing and fixing production software issues (C/C++, Java, Ruby, Python),
* Creating and enhancing regression metrics and automated tests

You will diagnose complex problems, develop metrics to measure them and monitoring solutions to manage them. You will build automation and systems to maintain good "fleet hygiene" and software and hardware lifecycle management.

Roles within Route 53 are much more dynamic than a traditional enterprise. Developers equally participate in ops tasks including customer outreach and the on-call rotation. We find that this overlap of roles helps to ensure that the engineers who own software can also experience it in production and are motivated to actively maintain it.

This position requires that the candidate selected be a U.S. citizen and obtain and maintain an active TS/SCI security clearance with polygraph.