System Administrator
New Brunswick, NJ

Job Description

Rutgers, The State University of New Jersey, is seeking a System Administrator for OIT-Newark Computing Services. This position reports to the Manager of Deskside Support Services, RUN-IT, the Systems Administrator is responsible for the technical support for the Newark Campus' computer initiatives, computer, servers, and network operations, and applications.

Among the key duties of this position are the following:
* Provides day to day 1st and 2nd level Deskside Support to users for Windows and Mac OS operating system, along with LAN/WAN networking, voice, telepresence, cell phone technology, and approved software applications support.
* Customizes configurations to customer's satisfaction.
* Maintains current knowledge of all supported technology including computers, mobile devices, printers, cell phones, and telepresence.
* Interacts with end users and departmental computing coordinators in diagnosing and resolving application related to problems.
* Conducts scope of work assessments and technical recommendations for departments requesting IT hardware services.
* Records all work accurately performed during the day in the ticketing assignment systems.
* Maintains up to date with technology.