Job Directory System Administrator

System Administrator
Wheeling, IL

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Job Description

System Administrator


Installs, maintains and supports the integrity of the end user environment and infrastructure systems. Configuration and troubleshooting software and hardware technical problems. Documenting change management processes and problem resolutions. This position will support the production environment and will provide feedback on areas where processes can be improved.

System Administrator responsibilities

* Provide technical support for both hardware and software issues our users encounter
* Manages the day-to-day operations of computer systems
* Manage the configuration and operation of computer operating systems and networks
* Monitor system performance and security profiles
* Administer and troubleshoot servers, storage, desktops, laptops, thin clients, printers, routers, switches, firewalls, telephones, mobile phones, software deployments, security updates and patches
* Respond to and resolve help desk requests
* Upgrade systems and processes as required for enhanced functionality and security issue resolution
* Administrate infrastructure, including firewalls, databases, malware protection software and other processes
* Responsible for LAN administration, including network security, user access, system integrity
* Review application logs
* Install and test computer-related equipment
* Updates required logs and reports
* Updates related documentation and procedures
* System backup and restorations
* Administration of in-house helpdesk system
* Ability to travel locally to other facilities as needed (Wheeling, Naperville and Merrillville)

System Administrator qualifications

* Five (5) years experience in system administration
* Bachelor degree in a related field or equivalent job experience
* Extensive experience with VMware and Microsoft products, including Windows 7-10, Office 2016
* Strong knowledge of Windows Server, Active Directory and Microsoft Exchange
* Advanced PC/Laptop knowledge, including installation, configuration and troubleshooting
* Demonstrated problem solving abilities. Broad base of skills to diagnose and problem solve hardware and software issues
* Ability to respond to help desk requests after hours on a limited basis
* Understands BCP, quality, security and compliance requirements for supported areas
* Strong oral and written communication skills to interact with all levels of staff and vendors
* Detail-oriented and self-motivated to quickly adjust priorities and the ability to handle multiple projects

Desired skills, but not required

* Disaster recovery experience
* Certifications
* Experience with VSAN and Veeam
* Mitel on premise telephone experience
* Project management skills

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