We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
* SME role to provide BAU Application support to the Financial markets Ecommerce business. * eFX Application support * High Severity incident management * Change coordination and implementation * Problem Management * Engagement with multiple teams within and outside the bank to resolve key production impacting issues * Root Cause Analysis * Operational Risk Management. * Participate in Disaster Recovery/BCM drills * Performance/stability reviews/improvements * Put forward ideas to improve automation and/or efficiency, and own through to implementation * Adhere to Change Control and Fault Reporting Procedures * Participate in weekend on-call and public holiday support rota
Our Ideal Candidate
* Strong functional knowledge of Financial FX products * Candidate should possess prior experience in supporting electronic trading platform. * Preferable to have good understanding of Solace VMR * Strong shell/Perl / Python scripting skills. Ability to automate manual task and seek continuous improvement in support performance * Good understanding in infrastructure setup, O/s memory management, capacity review * Good understanding in networking concepts and ability to trouble shoot and understand latency issues * Ability to drive incident bridges by involving all the relevant parties and progressing the issues / outages to closure * Complete understanding of end to end trade lifecycle * Very good knowledge of ITRS Geneos / Oracle SQL * Ability to own and drive small/ad-hoc project work and deliver to its closure * Excellent communication (both written and verbal) and analytical skills * Self starter, able to self manage with strong collaboration skills and able to interact effectively with others. * Ability to work under pressure, multi-task and deliver. * Strong team player. *
Apply now to join the Bank for those with big career ambitions.
About Standard Chartered
Standard Chartered provides banking products and services for individuals and companies.