Support Engineer - AWS Marketplace Amazon
Herndon, VA

Job Description

Come join the AWS Marketplace Team in our mission to change the way software are bought and sold! AWS Marketplace enables software sellers to reach all AWS customers; and enables software buyers to easily discover, purchase and consume software. Our goals include enriching the platform to support more diverse selection, improving buyer and seller experience and implementing new ideas to add new dimensions to the product. Our vision is to make AWS Marketplace one stop shop for buying and selling software just like Amazon.com is for retail.

We are looking for Support Engineers to deploy, support, sustain, and grow the software systems that build, scale, monitor, secure, manage, and automate one of world's largest networks. The systems team will drive the stability and sustainability of these next-generation network software systems and discover innovative ways to scale and operate them reliably as we expand. In this role, you will work with network, systems and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them. You will deploy and monitor the systems and automation to ensure that regional tooling is operating optimally. You will utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.

The ideal candidate will be expected to perform high quality systems deployment, operations, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation and reports. He/she will be responsible for systems functionality, performance, and configurations issues. He/she will demonstrate sound knowledge of Linux concepts and theory, and participate in systems deployment and support.

This position requires that the candidate selected be a U.S. citizen and obtain and maintain an active TS/SCI security clearance with polygraph.

* MVP221982