Support Engineer- AWS Lambda Amazon
Herndon, VA

Job Description

Do you want to help the U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies?

This is an excellent opportunity to join Amazon's world class technical team in Herndon, VA or Seattle, WA working with some of the best and brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. AWS Lambda is hiring a seasoned Support Engineer to manage systems behind the US Intelligence Community's cloud services!

AWS Lambda is one of the fastest growing AWS services and we are looking for technical leaders who share our passion to change the way the world computes. Lambda provides customers a "Serverless" way to create applications. Developers build scalable, fault-tolerant production systems without thinking about infrastructure, capacity management, or large scale deployments. Many of the hard problems of distributed systems development are abstracted away by Lambda's simple programming paradigm, so that our customers can focus on solving business problems.

The AWS Serverless team is growing rapidly and we are looking for talented engineers who can help us create the massive scale and powerful new programming paradigms that our customers need to be successful.

What does it take to succeed in this role?

A successful Support Engineer will do much more than manage infrastructure, tools. You will:

* Further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency.
* Define and/or refine hardware requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation
* Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency
* Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic
* Participate in the design and execution of production acceptance tests and new hardware evaluations
* Maintain fleet inventory management, including producing, maintaining, and evolving capacity plans for various components
* Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as needed
* Perform various system maintenance tasks, including configuration of new machines
* Dive deep and lead as a subject expert for operations of AWS Lambda.

Job location is Seattle, WA or Herndon, VA. Relocation assistance available.