Staff Software Engineer - Learning & Development Technology
Austin, TX

Job Description

Visa operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities. We offer a range of branded payment product platforms, which our financial institution clients use to develop and offer credit, charge, deferred debit, prepaid and cash access programs to cardholders. Visa's card platforms provide consumers, businesses, merchants and government entities with a secure, convenient and reliable way to pay and be paid in 170 countries and territories.

At Visa University, our mission is to create the future for learning at Visa. The Staff Software Engineer will be a key player in the work we need to do to bring this experience to life for our employees. This means you will learn something new every day, meet someone new every day and become a rock star in learning technology as you help deliver against our clear vision of offering learning opportunities to anyone, anywhere. This is an individual contributor role within Corporate IT in our Austin-based Technology hub. In this role you will participate in design, development and technology delivery projects with many leadership opportunities. Additionally, this position provides application administration and end-user support services. There will be significant collaboration with business partners, multiple Visa IT teams and third-party vendors. The portfolio includes SaaS and hosted packaged applications as well as multiple content providers such as Pathgather (Degreed), Cornerstone, Watershed, Pluralsight, Lynda, Safari and many others.

The ideal candidate will bring energy and enthusiasm to evolve our learning platforms, be able to easily understand business goals/requirements and be forward thinking to identify opportunities that may be effectively resolved with technology solutions. We believe in leading by example, ownership with high standards and being curiously creative. We are looking for an expert in technical product development, integration and engineering to join the Visa University team and help drive a learning culture across Visa.

Responsibilities:

* Engage with product managers, design team and student experience team in Visa University to ensure that the right learning platforms and content providers are available and accessible to Visa employees around the world


* Build lasting, scalable and secure solutions which deliver a delightful user experience, are resilient and promote learning


* Build and own the learning/content layer of our environment, including partnering with 3rd party vendors to leverage APIs, web services, application configuration and support


* Design, build, maintain integrations for SaaS and hosted applications, including diagnosing, troubleshooting and corrective actions


* Partner with IT groups such as Engineering, Network, Security, and Infrastructure on project delivery activities specific to integration and development like SSO, security testing and remediation, network configurations


* Participate in technology project delivery activities such as business requirement collaboration, estimation, conceptual approach, design, development, test case preparation, unit/integration test execution, support process documentation and status updates


* Participate in vendor demo and technical deep dive sessions for upcoming projects


* Collaborate with analytics engineers to build efficient data pipelines


* Minimum 8 years of experience in technical product development/implementation and engineering role and a degree in computer science, engineering, or similar


* A minimum of 2 years working with packaged software, experience with SaaS solutions for learning & development or human resources operations is strongly preferred


* High level of ability in JSON, SQL


* Proven experience working with technologies such as XML, XSLT, XPATH, SOA, SOAP, REST Web Services and Web technologies


* Experience with Python


* Experience with HTML and JavaScript


* Knowledge of SQL programming, C# and .NET with Visual Studio, TFS


* Basic SFTP and encryption knowledge


* Experience with xAPI is a plus


* Experience with Microsoft Azure SSO


* Experience with secure development principles


* You have a strong business sense and you are able to translate business problems to data driven solutions with minimal oversight


* You are a communicative person who values building strong relationships with colleagues and stakeholders, enjoys mentoring and teaching others and you have the ability to explain complex topics in simple terms



All your information will be kept confidential according to EEO guidelines.