Role Summary:The Staff Lifecycle Operations Engineer will be responsible for the standardization and management of global processes that define support for our regional teams and customers, data models and allowed methods of access. This person will contribute to a team which is dynamic, innovative and supports all GEHC modalities.
In this role, you will:
Engage with engineering and service regional teams to develop solutions to support evolving business needs, maintain global operational data models, and ensure infrastructure availability
Maintain and improve current global data creation, management & access processes
Interface with support team to capture requirements and issues
Implement, test, and validate all changes released by the vendor
Collaborate with senior technology leadership to develop creative solutions to meet business requirement and deliver on time and in budget
Develop remediation plans and communicate potential impacts to required stakeholders
Proactively identify performance bottlenecks and assist in resolving them in collaboration with production support & IaaS provider.
Assist platform technology leadership & information security teams to ensure the production infrastructure remains secure and all data privacy requirements are met.
Be available to respond to service availability issues and resolve them round the clock.
Bachelors Degree in Computer Science or "STEM" majors (Science, Technology, Engineering and Math)
Minimum of 6 years related experience
GE will not sponsor visas for this role
Must be eligible to work in the United States
Must be willing to travel up to 10% of the time
Solid understanding of cloud solution approaches from a technical (infrastructure), service management, financial and sourcing perspective
Knowledge/experience in Cloud Technologies
Hands-on experience in 24x7x365 technical operations or SaaS Operations preferred
Strong experience in programming and processes. Software & web application development experience - hands on with any programming or scripting language (preferably shell/perl/python/C/C++/.NET or Java) is highly desirable
Highly Experienced in Project and Program Management
Has demonstrated the initiative to explore alternate technology and approaches to solving problems
Ability to take ownership of projects and deliver while working in a matrixed organization
Effective communication skills and creative problem-solving abilities
Strong analysis and problem solving skills
Skilled in breaking down problems, documenting problem statements and estimating efforts
Able to ensure understanding of issues and present clear rationale. Able to speak to mutual needs and win-win solutions. Can use two-way communication to influence outcomes and ongoing results
Strong oral and written communication skills
Strong interpersonal skills
Effective written and spoken communication skills.
Experience working with globally distributed teams and across cultures
Self-driven. Should be able to operate with minimal management supervision
Mission critical systems experience is preferred
Demonstrated experience of delivering on commitments to clients.
Works well in fast paced growing environment.
Able to interface effectively with all levels of the organization and external customers.
Willing to quickly self-learn new technologies/products as needed
Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices.
About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE's mission and deliver for our customers. www.ge.com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.Additional Locations:United States;Illinois, Wisconsin;Chicago, Waukesha;
About General Electric
General Electric is a high-tech industrial company engaged in energy, healthcare, and transportation.