Careers that Change Lives
It's challenging. It's energizing. It's rewarding. That's why over 90,000 employees around the world have chosen to spend their career at Medtronic, a global leader in medical technology. We provide lifelong solutions for people with chronic diseases guided firmly by our mission to alleviate pain, restore health and extend life. Today, every half a second the life of someone somewhere in the world is improved by a Medtronic product or therapy. Medtronic has a culture of camaraderie, pride in our work, and trust in management.
The Senior User Experience Designer (UI) will have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into beautiful, intuitive and functional user interfaces for Medtronic. You will use your "creative" and "technical" skills, to produce high-quality assets and designs that are viable for our users, our business, and our technologies. These solutions are designed for customers, patients, employees, distributors, suppliers and other audiences. The solutions may be multi-national, multi-lingual, and support all business units at Medtronic. The solutions may be custom, third-party, cloud-based, native mobile or software-as-a-service (or some combination of those). This role will work closely with Human Factors Engineers, Business Analysts, Marketers, Product Owners, Software Development, and other team members to produce design artifacts in a fast-paced, highly-technical environment.
Diabetes seeks candidates who will meet our customers' expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice, and taking action.
A Day in the Life
Provide support across the product lifecycle including customer and user needs identification, development of user and workplace profiles and usage scenarios, task analysis, requirements specification, generation of hardware and software design concepts (creation of physical models and prototypes, graphical user interfaces, and product graphics), user interface design, and usability testing
Participate in project discovery activities, such as workshops and requirements sessions
Gain an understanding of the business needs for the proposed solutions
Create interaction prototypes for responsive web and native mobile applications, including desktop, tablet, mobile devices at a variety of resolutions.
Deliver high-fidelity, brand-conformant graphics and icons to technical team members
Collaborate with corporate brand and digital team members to be a champion for the brand, as well as a champion for the end user
Work at both the conceptual level and the production level with teams at all stages in the product lifecycle
Use and help maintain a design library or common, reusable components
Produce visual marketing materials, including PowerPoint presentations
Be conversant in, and work comfortably with Web Content Accessibility Guidelines (WCAG)
Propose designs that meet business needs, align with UX strategy, are technically feasible, and meet user needs
Stay current on design trends, best practices, industry standards, and Medtronic corporate branding guidelines
Collaborate with a team of UX Designers and Architects to stay abreast of other solutions in IT, as well as actively seeking feedback on their own designs
Maintain an up-to-date status with corporate training, performance planning and evaluation, and other required employee activities
Work closely with marketing, product planning, engineering, manufacturing, and regulatory to produce customer focused designs that not only meet user needs but also factor in business priorities and platform, architecture, and manufacturing constraints.
Define User Experience project scope and timelines in partnership with project management.
Plan and conduct end user evaluations of product concepts, analyze data, document evaluation methods and results; and present design recommendations to the product team.
Prepare clear and effective oral and written reports of current status, progress and status of project, as required by project or department management.
Interact professionally at all levels throughout the company and with consultants and customers. Comply with applicable Corporate and departmental policies.
Maintain technical knowledge current with advancing technology related to Diabetes products and associated accessories. Complete required training and certifications.
Responsibilities may include the following and other duties may be assigned.
Applies human performance principles, methodologies, and technologies to the design of human-machine systems and products.
Develops and implements research methodologies and statistical analysis plans to test and evaluate developmental prototypes used in all phases of products development and processes.
Designs and executes tests to simulate product use for the purposes of concept selection/refinement, requirements development, use-related risk identification and formal usability validation with intended users.
Interfaces with design engineers to establish system design, operating, and training requirements and to ensure optimized human-machine interfaces.
Identifies and analyzes technological problems or risks, performs theoretical human factors investigations, and develops and implements research and analysis plans.
Must Have: Minimum Requirements
Bachelor's degree in Human Factors, Usability Engineering, Cognitive/Experimental Psychology, Kinesiology, Industrial Design, Interaction Design, Graphic Design, Visual Communications, Product Design with 4+ years of relevant experience or a Master's degree in the same with 2+ years of relevant experience
Knowledge of the application various usability engineering principles and tools in the design, development, and evaluation of hardware and software products brought to market.
Nice to Have
Have a clear understanding of all aspects of User Experience Design
Possess an awareness of design patterns for web, iOS/Android, accessibility, why they are important, and how and when to use them
Work within waterfall or iterative methodologies effectively
Work effectively with all levels of the organization
Communicate clearly, in written, verbal and visual forms, being equally facile with technical and non-technical team members.
Possess deep knowledge of the tools and technologies in order to communicate effectively with technical roles in the IT organization and elsewhere
Defend design proposals with rationale supported by data. Possess ability to present designs and sell solutions to various stakeholders
Ability to integrate creative skills with innovative problem-solving techniques to develop design concepts.
Strong oral and written technical communication skills. Strong ability to work with and lead multidisciplinary teams that may include other HF experts.
Ability to quickly understand and become proficient in domain knowledge.
High tolerance for change, ability to multi-task continuously, and be willing to travel.
Ability to work independently with limited guidance and develop comprehensive plans and solutions to complex issues.
Strong negotiation, conflict management, and influence management skills.
Have a working knowledge of diabetes.
Previous work experience or internships in the medical domain.
Familiarity with the product development processes based on IEC 62366.
Experience integrating the User Experience design process into a Systems Engineering process.
Experience with diverse technology platforms, including mobile applications.
2+ years of experience using Sketch, Illustrator or other visual design tools
Experience using Axure, Balsamiq, InVision, Adobe Xd or other prototyping tools
Solid knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Visio
Experience designing highly-complex transactional systems
Experience conducting user testing / user research
A commitment to the value of usability testing and user research
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)